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Financial Statement, Cash Flow & Budget Plan (9-10 July 2026) St. Giles Boulevard Hotel, Kuala Lumpur

Mon, 16 Feb 2026 08:16:44 GMT

OVERVIEW

Increasingly, all executives, especially those moving into managerial level, need to understand and apply financial know-how in their daily work. Executives need to also know how the business’s operation activities are being captured in the financial reports and what they can do to help improve the business performance. Gaining financial acumen as part of management skills is very important for anyone who wishes to progress up the career path in any organisation, regardless of their current role and responsibilities.

In these tough times, there is an even greater need to understand financial information, particularly the balance sheet, profit and loss account, and cash flow statement as companies strive to enhance their shareholder value. Decisions made without properly understanding the financial implications may lead to reduced profits (or even losses), and a reduction in shareholder value.

By raising financial awareness, participants are better able to manage budgets, revenues, costs, profits and cash. This workshop will provide basic financial principles and cover the generic financial management tools necessary for decision making . Learning is achieved through examples and topic-related class activities which reinforce theory and successfully simplify the financial topic for the non-financial person .

This 2-days practical course is designed to provide an introduction to basic accounting terms and basic financial knowledge to help you be a step ahead when it comes to taking on more responsibilities such as financial planning via budgeting decisions and other decisions that rely on financial data for your department and organisation. It is designed to demystify financial jargon and concepts for non-finance managers . In addition, you will learn to carry out an effective investment appraisal process. This is an essential skill for all non-finance professionals such as board members, company secretaries, directors, managers and high level executives across all industry types.

At the end of the course, you will be able to speak the same language as your finance colleagues , understand performance metrics, read and use company reports, and grasp other managerial accounting issues.

LEARNING OBJECTIVES

UNDERSTAND the objective and concepts of basic accounting term in financial statement
DEMYSTIFY financial jargon and concepts for non-finance managers
ACQUIRE knowledge on reading balance sheets, income statements and cash flow statements
READ fundamental component in financial statements and their key components
INTERPRET the financial data to make informed business decisions and to report department performance
APPLY financial vertical, trend and ratios analysis to analyse companies to spot red flags in financial statement
LEARN various investment appraisal tools to make investment decisions
UNDERSTAND the budgeting process & controls to achieve the organization’s goals
DETERMINE limitation of the information contained in financial statements

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Procurement Fraud Risks, Audit and Internal Controls for Public and Private Sectors (6-7 July 2026) St. Giles Boulevard Hotel, Kuala Lumpur

Sun, 15 Feb 2026 09:07:10 GMT

OVERVIEW

Protect Your Business Against Expensive Malpractices and Fraudulent Behaviour

The rise in contract management and the outsourcing of goods and services has created an increase in procurement fraud, which can occur at any stage of the contracting and procurement process. Appropriate controls, fraud prevention strategies and proper tendering processes are necessary in the fight against this fraud.

It is important to remember that maintenance of financial controls remains critical in this age of digitalisation. Public and private sectors must continue to comply with legal responsibilities and related guidance on financial governance. It is essential that all staff maintain financial records and decision logs – regardless of any circumstances - so that audit trails are preserved .

Procurement, finance, and payroll staff, as well as those who requisition or authorise the purchase of goods, services and works should familiarise themselves with the controls set out to prevent fraud , identify key parameters for auditors in assessing the risk of sub-optimal procurement, and how they should prioritise and conduct their audits to check if these risks have materialised, including the risk of fraud and corruption.

Procurement fraud can occur through departmental purchasing of goods and services, as well as through contractual arrangements with external service providers. It can occur in many different ways. Fraud within the procurement life cycle is high risk and can result in recurring losses. You may be at risk due to fraudulent activities conducted by internal staff, collusion between internal staff and external service providers or external service provider or industry collusion.

This workshop offers insight into the specific risks and possible management techniques in procurement in good or tough times. This 14 hours training programme would equip participants with the knowledge, skills, and techniques to deter, prevent, and detect various devastating types of fraud. JOIN US to learn how to identify procurement fraud situations, uncover rogue operatives and threats and provide a higher level of transparency and control over all elements of your purchasing requirements.

OBJECTIVES

CALIBRATE RED FLAGS Of Procurement Fraud
EXPLAIN New Emergent Risks In Public and Private Sectors
RELATE Various Root Cause Of Different Procurement Fraud Schemes
DEVELOP Robust And Practical Procurement Policies And Procedures
CATEGORISE Different Type Of Procurement Fraud That Can Occur In All Sectors
GAIN A Thorough Understanding Of How Strategic Policies And Governance Can Contribute Toward Procurement Effectiveness And Efficiency
KNOW Different Effective Deterrent, Preventive, And Detective Measures To Prevent Occurrence Of Procurement Fraud
KNOW Risk Mitigation At All Stages Of A Transaction From The Initial Stage Through Supplier Selection, Contract Negotiation, And On-going Supplier Management To Contract Close Out
UNDERSTAND and RECOGNISE Why And How Risk Is An Integral Part Of The Procurement Process
IDENTIFY The Vulnerability of The Procurement Function To Fraudulent Activities

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AI Mastery for HR: ChatGPT & DALL-E (1-2 July 2026) St Giles Boulevard Hotel, Kuala Lumpur

elvin.ting@gmail.com (Rentech Solutions) — Sat, 14 Feb 2026 03:48:17 GMT

OVERVIEW

In today's fast-paced business landscape, HR professionals are constantly balancing multiple responsibilities while striving for efficiency and innovation . With the rapid evolution of technology, a new era of tools powered by Artificial Intelligence (AI) is transforming the way HR teams operate - from talent acquisition to employee engagement.

Rather than just being buzzwords, tools like ChatGPT, DALL-E, Gamma, Gemini, CoPilot, and NotebookLM offer practical, time-saving solutions that empower HR professionals to do more, with less effort and better outcomes.

What Can These AI Tools Do for HR?

TOP 4 ways ChatGPT supports HR:

Speeds up resume screening and shortlisting
Automate responses to common employee or candidate questions
Prepares customized interview questions and scorecards
Helps create onboarding and training documentation

TOP 4 ways DALL-E supports HR:

Generates creative visuals for job ads or internal campaigns
Elevates employer branding with striking imagery
Illustrates training concepts with custom art
Designs personalized recognition graphics for milestones or awards

And that's just the beginning - you'll also explore powerful tools like Gamma, Gemini, CoPilot, NotebookLM, and more to supercharge your HR strategies.

Elevate your HR practices with cutting-edge AI technology! JOIN US for a specialized 2-day training module created for forward-thinking HR professionals who are ready to unlock the full potential of AI in their workflows. Discover how AI can streamline processes, enhance employee engagement, and revolutionize the way you manage HR functions, all while maintaining privacy and adhering to governance standards. Let AI be your strategic ally in modern HR management. Don't just keep up - lead the transformation.

LEARNING OBJECTIVES

LEVERAGE AI tools for effective data analysis and reporting in HR to identify trends and insights

GAIN a deep understanding of ChatGPT and other AI applications in HR management

DEVELOP expertise in crafting effective prompts and persuasive content for HR communication

LEARN advanced techniques for recruiting, onboarding, training and employee engagement with ChatGPT

ENHANCE e mployer branding and employee experience using AI-generated content

EXPLORE innovative AI tools that add value and save time to HR processes

UNDERSTAND the importance of privacy policy and governance in AI-driven HR

COMBINE text and visuals for compelling management presentations

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Advanced Skills The Wise Negotiator: Subliminal NLP™ in Negotiation (29-30 June 2026) St. Giles Boulevard Hotel, Kuala Lumpur

Fri, 13 Feb 2026 09:38:08 GMT

OVERVIEW

Have you noticed that nearly everything in life requires compromise and thus requires some degree of negotiation to get more of what you want and less of what you don’t want? Negotiation is a vital skill for professionals across every job function, whether it applies to partners, vendors, colleagues, employees, or recruits. Successful negotiation requires self-awareness, preparation, and practice.

Our research team aims to produce principled and innovative leaders who improve the world . To make a difference, you must first be able to influence people. By understanding how to negotiate effectively, you can gain a competitive advantage, achieve business objectives, and effect change.

In reality, NEGOTIATION occurs almost on an everyday basis and often in situation we do not even think about as a negotiation with our peer at workplace.

When do you negotiate?

• Negotiate on Minimising Costs

• Negotiate Your Way Out of Adversity

• Negotiate Solution Due to The Delays

• Negotiate With Your Current and New Vendors

• Negotiate With Customers That You Cannot afford to lose

• Negotiate Financial Impact in multiple project management

• Negotiate with your employees on employment performance and benefits

• Negotiate For Better Collaboration Rather than Confrontation With Stakeholders (Internal and External Partners)

Our Wise Negotiator content delivery is NOT your typical negotiation training. Firstly it is NOT just slide and tell. Secondly, you will engage in negotiations and receive feedback in the class . Beyond learning the frameworks and skills associated with negotiating, you will practice putting these new skills into action. You will also learn to understand, plan, and achieve your objectives in a variety of contexts by incorporating neurolinguistic programming (NLP) in negotiation process . Trainer will demonstrate the essence of Neuro-Linguistic Programming (NLP) techniques using a variety of learning modalities and NLP techniques.

“It’s Not Just The Terms Of A Deal That Matter, But Also How The Parties Feel When They Walk Away.”

PROGRAM HIGHLIGHTS:

DISPLAY your use of language to influence others effectively
FORMULATE strategies for efficient pre-negotiation preparation
MANIPULATE the scientific persuasive, convincing and influencing techniques/tools using NLP
ESTIMATE bargaining power to create more value and claim a larger share of the pie
UNDERSTAND that negotiation is not necessarily about competition.
EVALUATE and resolve different issues that occur frequently when negotiating
ACQUIRE persuasion and negotiation skills irrespective of your personality
PRACTICE and master the 20 negotiation tactics ahead of a negotiation
BUILD relationships without forfeiting economic outcomes
UNDERSTAND how multi-party negotiations are different from two-party deals

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Scenario Development for a Re-invented Future (29-30 June 2026) St. Giles Boulevard Hotel, Kuala Lumpur

Fri, 13 Feb 2026 09:33:05 GMT

OVERVIEW

Forward-thinking organisations are already preparing for a world shaped by volatility, uncertainty, complexity, and ambiguity. But let us be honest: nobody can predict exactly what this VUCA future will look like. What organisations can do, however, is explore multiple plausible futures and build flexible, resilient strategies that stay strong no matter what unfolds. This is where Scenario Planning becomes essential.

Scenario planning helps organisations navigate major economic, social, political, technological, and

environmental shifts with an approach long used by sectors like oil and gas where disruption and uncertainty are the norm. The goal is not to guess the future; it is to map out several future states that are plausible, challenging, and strategically useful . By understanding what could happen, leaders are far better prepared to handle what will happen.

As uncertainty grows globally, foresight is no longer a niche skill. It is a critical leadership capability for anyone responsible for strategy, innovation, or organisational resilience.

Scenario Development for a Reinvented Future is a two-day, highly interactive program that focuses more deeply on scenario development itself for richer exploration, sharper analysis, and the creation of well-crafted scenarios . Participants will work through structured data gathering, megatrend identication, trend analysis, and horizon scanning , all of which feed into robust scenario creation.

The learning design blends facilitator input, group collaboration, continuous discussion, and hands-on practice . Delegates “learn by doing” , building their data set step by step and using it to craft meaningful scenarios that speak directly to their organisation’s challenges.

Our trainer, an experienced UK-based futurist and founder of a specialist foresight consultancy, will guide participants through the process with practical tools, expert insight, and a clear focus on real-world application.

JOIN US to build the scenarios your organisation needs to stay resilient, relevant, and ready for the future.

LEARNING OBJECTIVES

ANALYSE why foresight matters and how core techniques enable future-ready decisions.
IDENTIFY key megatrends driving change and uncertainty.
BREAK DOWN trends by analysing, categorising, and interpreting current evidence.
DEMONSTRATE horizon scanning and integrate signals into meaningful insights.
SYNTHESISE insights to form a solid base for scenario creation.
DEVELOP a 2x2 scenario framework built on critical uncertainties.
CRAFT four plausible, high-impact scenarios using structured prompts.
DISTINGUISH scenario planning from forecasting and know when each applies.
APPLY scenarios to strengthen strategic thinking and organisational responses.

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Next Generation Leadership for New and Seasoned Managers (24-25 June 2026) St. Giles Boulevard Hotel, Kuala Lumpur

Thu, 12 Feb 2026 03:14:25 GMT

OVERVIEW

Does this sound familiar? We have managers, but not strong leaders, in our organization.

A company’s management team impacts many areas of the organization ranging from employee productivity and retention to business profitability and long-term objectives.

A good new manager training program is the first step to building a management team equipped with skills to successfully motivate and lead a team . Most first-time managers are promoted because they excelled as individual contributors. However, just because an employee was a high-performing individual contributor doesn't mean he or she has the skills needed to be an effective leader. As a result, this transition can be stressful. New managers face a host of new responsibilities. Many new leaders now manage former colleagues , some of whom they may have competed against for their new management position. To develop leadership skills, leaders must first have the emotional intelligence to recognize their innate leadership strengths.

Top 3 Reasons Why You Should Sign Up For This New Managers’ Training that Benefits The Whole Organisation:

INCREASED PRODUCTIVITY : Managers who communicate effectively tend to have motivated & productive teams.

IMPROVED RETENTION : Managers with the proper skill sets can significantly impact employee retention.

INCREASED MANAGER CONFIDENCE : Managers adapt quickly to their roles when they are given the right tools to succeed in their new position.

This intensive two-day leadership management training is designed for new managers who want to grow their management skills and get on the fast track to achieving leadership success. This training will cover proven management techniques and powerful strategies you need to become a stronger, more confident and respected leader. This training focuses on fundamental skills for new managers which includes Communication, Leading High Performance Team, Problem Solving, Creative Critical Thinking, Decision Making, and Giving Feedback . In this highly interactive and engaging training, participants will acquire valuable new skills through 10 modules. The bottom line? Greater confidence & influence to inculcate a high-performance culture when they assume the role of a leader.

When new managers have strong soft skills , it can also help them build relationships with their team members that are marked by trust and mutual respect . This training can help managers reach their full potential by helping them develop a leader's mindset, learn how to effectively manage former co-workers, and identify and bridge their own skills gaps as a leader. From there, they can empower their team members to do the same.

SIGN UP now and experience 7 fundamental leadership skills through 10 thought provoking modules taught by Mr Soo Hoo Yoon Hunn, Leadership Expert and Certified NLP Practitioner with over 16 years of experience in the field. Send your new managers and help them to develop skills & succeed.

LEARNING OBJECTIVES

KNOW the expectation & scope of work of new managers
RECOGNISE mental blocks in problem solving processes
APPLY critical creative thinking in daily managerial decision
CREATE high team engagement and empowerment
TRANSFORM from individual contributor to lead group performance
DEVELOP your personal leadership styles that work for you and stakeholders
DISPLAY effective communication & decision making skills at workplace
UNDERSTAND types of positional leadership within the organisation
USE DOPE to understand stakeholders decision making style & reduce conflict in communication
LEAD high performance team & achieve common goals in continuous improvement
LEARN how to give positive and constructive feedback to the team

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Practices For Hiring Smart: Competency-Based Interview And Selection (27-28 April 2026) St. Giles Boulevard Hotel, Kuala Lumpur

Tue, 27 Jan 2026 09:45:09 GMT

OVERVIEW

What are the CONSEQUENCES of Poor Hiring?

Harvard Business School has identified that the cost of poor selection at 3 times annual salary!

The true cost of hiring the wrong person is a much-debated subject, with the sky being the limit if irreparable damage is caused to a team, department or even an entire organization. Aside from the immediate actual cost of recruiting, letting go, and then recruiting again, a ‘bad hire’ can affect internal morale, production and sales, and profits . This overall cost can often be multiplied , depending on the level of seniority of the individual concerned.

Capturing complete competency-based data is crucial to making accurate hiring decisions. Recruiters need to prepare Competency Interview Questions in a structured approach, with the same set of questions asked of each candidate in the same order and same way regardless in digital or traditional interviews.

Our Immersive Training will teach you how to select the RIGHT talent, create CBI questions, conduct Effective Interview Sessions, Data Evaluation, Data Integration and How to Work with Hiring Managers for hiring success. You will also learn how to prepare a set of interview questions to identify the suitability of candidates :

Internal Promotion vs. New Candidate Recruitment
Experienced Candidates vs. Fresh Graduates

PROGRAMME HIGHLIGHTS

CONSTRUCT competency and behaviour-based interview questions, best-in-class interview techniques, tools and approachesto gather accurate and relevant competency-based data
DESIGN effective interpersonal skills to build rapport and leave a positive impression upon interviewees
FORMULATE process and interaction skills to effectively manage challenging interview situations
LEARN to categorise, analyse and evaluate interview data for accurate hiring decisions
APPRECIATE the importance of accurate hiring and recognise the painful consequences of wrong hiring
UNDERSTAND the requirements for job success (competencies) and use them as selection criteria
COMPARE interview data with other interviewers, reach consensus and make a final hiring decision
INTEGRATE ready-made structured competency-based questions template

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People & Performance Excellence Masterclass: Driving Excellence Through KPI, OKR, and Competency Mastery (27-28 April 2026) St. Giles Boulevard Hotel, Kuala Lumpur

Tue, 27 Jan 2026 04:37:48 GMT

ABOUT THE PROGRAM

When performance isn’t managed properly, organizations end up paying for it in silence: people are unsure of what “success” even looks like, goals are set randomly, evaluations feel inconsistent, and teams start dragging under the weight of unclear expectations . Managers avoid tough conversations, reviews get reduced to a quick number or percentage, and small problems grow into full-blown performance issues that could’ve been fixed early.

Without a clear, structured framework, both HR and managers struggle to maintain fairness, alignment, and accountability. Time gets wasted. Talented people lose motivation. Underperformance slips through the cracks. And the organization misses chance after chance to strengthen its talent pipeline.

This two-day program equips Managers and Team Leaders with practical, usable tools to set meaningful KPIs, align them with organizational objectives, identify Key Result Areas, and understand the core components of a proper Performance Management System. Participants will learn how to create clarity, maintain consistent standards, and drive performance conversations that actually lead to improvement rather than confusion.

The goal is simple: turn performance management into a disciplined, repeatable process that supports employee growth and organizational results; not a once-a-year form-filling ritual.

JOIN US to build a performance culture where clarity is the norm, accountability is shared, and every review becomes a genuine driver of progress and growth.

BENEFITS FROM ATTENDING

EXPLAIN the importance of performance management and how it drives clarity, accountability, and successful outcomes across the organization.
DIFFERENTIATE between KRAs, KPIs, and OKRs, and apply each element effectively within various roles and functions.
ALIGN individual KPIs and OKRs with organizational objectives , ensuring they reflect the employee’s core responsibilities.
MAKE performance expectations visible and trackable through a clear, structured review schedule.
APPLY the KPI-setting process (objectives → KRAs → KPIs → SMART targets) to create measurable, meaningful performance expectations for all employees.
IDENTIFY critical success factors in managing performance and define the manager’s role within a continuous performance management cycle.

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Cybersecurity Incident Response, Forensic Analysis and Compliance (23-24 April 2026) St. Giles Boulevard Hotel, Kuala Lumpur

Fri, 23 Jan 2026 09:40:50 GMT

OVERVIEW

Cyber breaches can cost an organisation millions of dollars in repairs and recovery, and it is unsure if the organisation can even fully recover back to its pre-incident state. No one can predict or pick when an organization will face a major cyber incident, but one can choose the level of preparedness when incident takes place. While there are broad technical aspects to cyber incidents, there is also a myriad of other activities that generally falls to executives, managers, legal, press, and human relations staff. These include communicating both internally and externally, considering the battle rhythm and taking a look at methodologies for tracking information gathered and released to the public.

Cyberattacks: It’s Not The Matter Of IF , But WHEN ...

The cybersecurity response process begins with the initial incident assessment, where incidents are detected, reported, and triaged . Once an incident is identified, the investigation moves on to evidence preservation, emphasizing the importance of maintaining the integrity and chain of custody of potential evidence. Response methodology plays a crucial role in gathering information and conducting forensic analysis . This involves collecting and analysing data, examining network traffic and logs, and interviewing witnesses and involved parties. The goal is to identify attack vectors, entry points, and potential sources of compromise. Having a cybersecurity incident response process is crucial for organizations to effectively respond to cyber threats. By following a structured response process, organizations can uncover critical information about the incident, apply appropriate remediation measures, and prevent future occurrences. A robust cybersecurity response process is a cornerstone of an organization's overall cybersecurity strategy.

This 2 days training endeavours to help those whose roles may require them to respond to a cyber-attack or breach . Participants will gain the knowledge and skills necessary to establish a prompt and effective response to cybersecurity incidents . This response aims to minimize the damage caused by the attack by swiftly identifying and containing the incident during the investigation phase. Through these proactive measures, organizations can prevent the escalation of the incident , including further compromise of systems, data theft, financial losses, and reputational damage. This course empowers you to become an effective incident management team member or leader and ensure a clear understanding of the different issues facing incident commanders. As well as becoming comfortable with terminology, you will understand what preparatory work you can undertake at different stages to help you get ahead of the situation.

HIGHLIGHT : Case scenarios, group discussions, team-based exercises on designing & implementing a response framework and building an effective cyber response team.

LEARNING OBJECTIVES

IDENTIFY the types of cyber threats, where and how to track the incident
UNDERSTAND the issues and challenges in handling security incidents
ESTABLISH security incident processes, policies, and procedures
DEFINE the incident management team's objectives
RECOGNISE the importance of managing team under pressure
GUIDE on Knowledge in the communication and coordination issues
PROVIDE information to Cyber Security Incident Response Team (CSIRT)
PLAN and CONTROL communication with stakeholders when managing incident
ANALYSE and ASSESS the impact of computer security incidents
BUILD and TEST responses for various types of computer security incidents

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Contract Law for Managers and Non Legal Professionals: Achieve Legal Clarity and Confidence in Contract Law (20 - 21 April 2026) St. Giles Boulevard Hotel, Kuala Lumpur

Tue, 20 Jan 2026 08:53:14 GMT

OVERVIEW

Contract law can seem like a maze of complex terms and technical rules , and even a minor oversight can l ead to disputes, financial losses, or damaged business relationships . In today’s business landscape,understanding contract law is no longer just for legal experts ; it’s essential for anyone involved in negotiations, partnerships, or managing business agreements . Many professionals find themselves uncertain about which clauses protect their interests, how to handle breaches, or even how to draft enforceable terms . Without a strong grasp of contract law , navigating these situations can feel risky and overwhelming.

Understanding the intricacies of contract law enables participants to draft robust agreements , negotiate favorable terms , and confidently manage disputes . Ignorance in this area can lead to costly mistakes ; whether inadvertently agreeing to unfavorable terms,failing to enforce contract rights, or incurring penalties from overlooked clauses .

This course bridges that gap, offering you clear, practical knowledge that will empower you to approach contracts with confidence . By understanding key areas like the fundamentals of contract formation , performance obligations , and breach management , you’ll be equipped to draft solid agreements, negotiate favorable terms , and resolve disputes effectively .

Throughout the course, participants will engage in realistic exercises, such as drafting and analyzing contract clauses , managing disputes , and exploring the legal limits of contract terms . Scenarios like role-playing contract negotiations, drafting enforceable clauses, and mediating conflicts will enhance their skills in handling the entire contract lifecycle ; from creation and negotiation to execution and enforcement .

Whether you’re dealing with procurement agreements, employment contracts, or complex commercial deals, you’ll learn practical methods to ensure clarity, manage legal risks , and resolve disputes effectively . The course methodology includes lectures, case studies, and group activities to reinforce learning and ensure participants leave equipped with actionable knowledge for their careers.

JOIN US to gain the insight and skills to make sound legal decisions , safeguard your organization’s interests , and lead successful contract negotiations . This course is your opportunity to master the essentials of contract law , minimize legal risks , and protect your organization from costly mistakes .

PROGRAM HIGHLIGHTS

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Domestic Inquiry Panel Training: Investigation, Inquiry & Findings (13-14 April 2026) St. Giles Boulevard Hotel, Kuala Lumpur

Tue, 13 Jan 2026 08:38:22 GMT

OVERVIEW

Improper handling of misconduct cases or Domestic Inquiries (DI) often ends with the Industrial Court siding with the employee, resulting in heavy financial consequences for the employer.

People managers and HR professionals face constant pressure to manage misconduct swiftly, fairly, and in full compliance with the law . This program provides a practical, interactive, and legally grounded approach to managing both major and minor misconduct issues with confidence.

This two-day, hands-on course equips participants with a solid understanding of why a proper Domestic Inquiry is essential , and how strict procedural requirements can make or break a case at the Industrial Court. Participants will learn the complete process from preliminary investigations up to post-inquiry actions , while understanding the legal principles, procedural expectations , and common pitfalls that jeopardize employer decisions .

A highlight of this program is the MOCK Domestic Inquiry , where participants will apply what they have learned in a realistic scenario . This experience helps them build real confidence and practical competency in conducting Domestic Inquiries at their workplace.

JOIN US to strengthen your investigation skills, avoid costly missteps , and conduct Domestic Inquiries with clarity, credibility, and legal confidence.

BENEFITS OF ATTENDING

RECOGNISE the Malaysian Court System, Employment Act 1955 & Industrial Relation Act 1967
GRASP Disciplinary Procedure in line with the Law of Natural Justice
UNDERSTAND the domestic inquiry system and process from pre-liminary to post domestic inquiry
MANAGE which documentation to use, when, why, and how
HANDLE grievances, sexual harassment & all type of misconduct
AVOID the pitfalls through real life case studies discussion in the training
EXPERIENCE a mock Domestic Inquiry on Misconduct that is Minor or Major
LEARN to draft proper charges with the material particulars
UNDERSTAND the role of the Board of Inquiry members, prosecuting officer and various players in the DI process
UNDERSTAND how to present the facts of the case before the Inquiry Panel
UNDERSTAND how to evaluate evidence during the inquiry and write the Inquiry Report

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Malaysia Landlord & Tenant Law: Commercial Tenancy in Drafting, Negotiation & Remedies (13-14 April 2026) St. Giles Boulevard Hotel, Kuala Lumpur

Tue, 13 Jan 2026 05:05:13 GMT

OVERVIEW

Understanding Malaysian land and tenancy law can feel like navigating a maze. One wrong step can lead to delayed handovers, rental losses, renovation disputes, or messy tenant issues that drain time and money . These are not just “legal problems” ; they hit commercial teams every day.

In the real world, leasing and property decisions move fast. Yet many commercial professionals are unsure about essential requirements like when a tenancy must be registered , how exclusive possession works, what rights a landlord actually has , or what to do when a tenant defaults . Poorly drafted clauses, unclear responsibilities, or missed legal steps often lead to unnecessary disputes, unexpected costs, and operational headaches.

This program solves that by breaking down the key pillars of Malaysian land and tenancy law in clear, practical terms . Participants will learn how the National Land Code (NLC) affects commercial leases, what rights and liabilities both parties hold , and how to draft terms that genuinely protect their organisation.

Instead of dense legal theory, this program will focus on real scenarios you deal with every day such as screening tenants, approving renovations, handling late payments, managing defaults, clearing handover disputes, and responding when contracts go off-track . You will practise identifying risks in tenancy agreements, drafting stronger clauses, spotting illegal termination traps , and applying step-by-step remedies under the NLC, Contracts Act, and Specific Relief Act .

Whether you manage retail units, office spaces, industrial lots, or mixed-use properties, this course shows you exactly how to protect your organisation’s interests with better drafting, clearer negotiations, and smarter enforcement strategies . Through case studies, drafting exercises, and negotiation practice, you will leave with practical tools you can use immediately.

JOIN US to gain the confidence to manage Malaysian tenancies effectively, reduce legal and financial exposure , and navigate the entire tenancy lifecycle with clarity and control.

WHAT YOU WILL LEARN

UNDERSTAND the fundamentals of Malaysian landlord and tenant law.
DIFFERENTIATE between leases, licences, tenancies, and the land code.
IDENTIFY key rights and liabilities of both landlords and tenants.
DRAFT practical tenancy terms, including renewal, exit, and risk-related clauses.
ASSESS tenancy risks, liabilities, and enforcement implications.
APPLY remedies for tenancy defaults, including termination, forfeiture, eviction, and distress actions.
ANALYSE real case scenarios involving defaults, disputes, and poor drafting.
NAVIGATE boilerplate clauses to strengthen agreements and reduce ambiguity.
IMPLEMENT step-by-step processes for managing disputes and enforcing rights.

CLICK HERE to see more!

Creative Critical Thinking for Innovative Problem Solving & Decision Making (6-7 April 2026) St. Giles Boulevard Hotel, Kuala Lumpur

Sat, 10 Jan 2026 10:00:18 GMT

OVERVIEW

HAVE YOU ever solved ONE problem o nly to realise you created a BIGGER ONE?

HAVE YOU ever thought you solved the problem but you only cured a symptom & didn't fix the root cause?

Do you need both brains to make a good business decision ?

Answer: Yes, of course.

Creativity requires whole-brain thinking; right-brain imagination, artistry and intuition, plus left-brain logic and planning.

Whole-brain thinking provides you with a strategic roadmap for creativity, problem-solving, innovation, and

transformation.

Is critical thinking more important than creative thinking ?

Answer: They both are! They’re two sides of the same coin.

Leaders or managers must have both critical and creative thought. To solve problems, l eaders must think deductively and rationally (critically) whereas in other instances you need to think expansively and innovatively (creatively) . If teams approach all problems from a purely rational, deductive manner, they’ll never exceed previous levels of achievement. Conversely, if teams approach all problems creatively, they’ll never understand why something was not working and be able to take corrective action. Many problems require a blend of the two approaches. To focus on developing one and ignoring the other not only risks ineffective problem solving but it runs contrary to what people intuitively understand – they need both.

WHY YOU SHOULD ATTEND

Answer: Creative ideas are the currency of the new economy.

Whole Brain Creative Critical Thinking Workshop uses immersive simulation approach to motivate and foster creative thinking in teams. When upper management employs thinking skills to enhance productivity, the blend of left and right brain have become part of the process through participation leadership. Hence, this course will show you how to apply these techniques to your daily work and how you can build a culture of creative critical thinking champions within your team.

LEARNING OBJECTIVES

Creative Leadership Skills

DISCOVER your unique approach to creativity and critical thinking.
LEVERAGE the four intelligences to drive innovation and strategic problem-solving.
DEVELOP a structured framework for managing both creative and analytical processes.
CREATE an environment that nurtures both imaginative and logical thinking.
DESIGN and facilitate high-performance sessions for idea generation, problem-solving, and pattern analysis.
RECOGNISE barriers to both creative and critical thinking, and implement strategies to overcome them.
BUILD innovation and structured reasoning into individual and teamwork processes.

Creative Critical Thinking, Problem-Solving and Innovation

LEARN how to apply creative and critical thinking in complex and uncertain environments (VUCA world).
DEVELOP practical thinking skills that balance innovation with sound judgment.
EXPERIMENT with diverse techniques that enhance both ideation and evaluation.
IDENTIFY and apply multiple frameworks to generate, refine, and assess ideas.
IMPROVE the way you analyse challenges, frame solutions, and communicate ideas persuasively.
DEVELOP innovative concepts and ensure their feasibility for real-world implementation.

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The Power of Training Needs Analysis to Drive Success: From Analysis to Report with AI & Padlet in TNA (8-9 December 2025) St. Giles Boulevard Hotel, Kuala Lumpur

elvin.ting@gmail.com (Rentech Solutions) — Wed, 08 Oct 2025 08:24:37 GMT

OVERVIEW

In today’s rapidly evolving business landscape , organizations are challenged to adapt, innovate, and thrive . One of the most critical factors in achieving sustainable success is ensuring that employees possess the skills and knowledge necessary to meet both current and future challenges. This is where Training Needs Analysis (TNA) comes into play.

Imagine being the driving force behind a well-trained workforce that contributes directly to your organization’s success. In this program, you will learn how to connect the dots between business objectives and employee capabilities , ensuring that every training initiative is impactful and relevant. You’ll discover how to identify performance gaps , prioritize training needs , and design training solutions that foster a culture of continuous improvement.

Our interactive sessions are designed to engage you fully, allowing you to dive deep into the nuances of TNA. You will not only gain theoretical knowledge but also practical skills through hands-on activities , case studies , and group discussions . The insights you’ll acquire will transform how you approach training and development in your organization.

TNA training, Padlet will serve as an interactive board where participants document their entire TNA process up to the TNA Plan and Report, while AI Tools such as ChatGPT or CoPilot analyze patterns and summarize key themes to s upport L&D professionals in designing targeted programs, content, and reports.

JOIN US for our comprehensive two days program to be better equipped to present your findings to stakeholders, advocate for necessary training programs , and demonstrate the ROI of your initiatives . This means you will be recognized as a strategic partner in driving business success , ultimately positioning yourself and your organization for long-term growth .

CLICK HERE to see more!

Next Generation Leadership for New and Seasoned Managers (3-4 December 2025) St. Giles Boulevard Hotel, Kuala Lumpur

Tue, 30 Sep 2025 03:25:22 GMT

OVERVIEW

Does this sound familiar? We have managers, but not strong leaders, in our organization.

A company’s management team impacts many areas of the organization ranging from employee productivity and retention to business profitability and long-term objectives.

Top 3 Reasons Why You Should Sign Up For This New Managers’ Training that Benefits The Whole Organisation:

INCREASED PRODUCTIVITY : Managers who communicate effectively tend to have motivated & productive teams.

IMPROVED RETENTION : Managers with the proper skill sets can significantly impact employee retention.

INCREASED MANAGER CONFIDENCE : Managers adapt quickly to their roles when they are given the right tools to succeed in their new position.

LEARNING OBJECTIVES

KNOW the expectation & scope of work of new managers
RECOGNISE mental blocks in problem solving processes
APPLY critical creative thinking in daily managerial decision
CREATE high team engagement and empowerment
TRANSFORM from individual contributor to lead group performance
DEVELOP your personal leadership styles that work for you and stakeholders
DISPLAY effective communication & decision making skills at workplace
UNDERSTAND types of positional leadership within the organisation
USE DOPE to understand stakeholders decision making style & reduce conflict in communication
LEAD high performance team & achieve common goals in continuous improvement
LEARN how to give positive and constructive feedback to the team

CLICK HERE to see more!

Alternative Dispute Resolution: Understanding Mediation, Arbitration, Litigation and Court Proceedings (3-4 December 2025) St. Giles Boulevard Hotel, Kuala Lumpur

elvin.ting@gmail.com (Rentech Solutions) — Mon, 29 Sep 2025 04:07:14 GMT

OVERVIEW

Conflicts are an inevitable part of any fast-moving business environment. When left unmanaged, they can escalate into costly legal battles, strained relationships, and disrupted operations. Despite this, many professionals and organizations still struggle to resolve disputes efficiently due to a lack of understanding of Alternative Dispute Resolution (ADR) methods . Without the right skills, even routine conflicts can become complex, time-consuming, and damaging to a company’s reputation and bottom line.

" In dispute resolution, the goal is not to defeat the other side, but to find a just and lasting solution. "

Prociency in ADR empowers professionals to handle disputes constructively, without resorting to litigation . Whether it’s through negotiation, mediation, or arbitration, ADR offers flexible and cost-effective ways to resolve conflicts while preserving valuable business relationships . But successfully applying these methods requires more than just basic knowledge—it calls for strategic thinking, practical skills, and the ability to navigate legal frameworks confidently.

This 2-day intensive ADR training bridges that gap. Designed for legal, HR, and business professionals , the course delivers practical tools to resolve disputes before they escalate . Participants will gain hands-on experience in negotiation and mediation techniques , understand the structure and process of arbitration , and learn how to draft clear and enforceable ADR clauses in contracts.

Throughout the program, you’ll participate in real-world case studies , role plays , and negotiation simulations that reinforce learning and prepare you for high-stakes conflict resolution. From dealing with internal workplace disagreements to managing external disputes with clients, vendors, or partners—you’ll be equipped to approach conflicts with clarity, professionalism, and confidence.

Whether your goal is to reduce litigation costs , strengthen your negotiation position , or protect your organization’s interests , this course will give you the skills and insights to make it happen.

JOIN US to master practical ADR techniques , minimize legal risk , and turn conflict into an opportunity for collaboration and growth.

LEARNING OBJECTIVES

ANALYSE the application of ADR in commercial disputes.

DEMONSTRATE practical ADR techniques in commercial disputes.

IDENTIFY the legal framework and ethical considerations in ADR .

APPLY effective negotiation strategies, including BATNA and WATNA .

UNDERSTAND the fundamentals of ADR , including Mediation, Negotiation, and Arbitration.

GAIN practical experience through role-playing simulations to strengthen ADR skills.

EVALUATE the advantages and challenges of integrating ADR with court proceedings .

ENHANCE decision-making abilities to resolve disputes efficiently and cost-effectively.

BUILD confidence in managing high-tension situations during dispute resolution.

DEVELOP skills in drafting and negotiating ADR clauses in commercial contracts.

CLICK HERE to see more!

AI Driven: Mastery for Leaders (1-2 December 2025) St. Giles Boulevard Hotel, Kuala Lumpur

elvin.ting@gmail.com (Rentech Solutions) — Mon, 29 Sep 2025 03:40:52 GMT

OVERVIEW

Leaders who do NOT utilize AI tools risk inefficiencies in TIME Management and PRODUCTIVITY Gains. They may struggle with outdated communication methods, document handling, and feedback processes, leading to reduced employee engagement and performance. Without AI-driven approach, they may miss out on critical insights and trends, hindering informed decision-making and strategic planning . Leaders should leverage AI to streamline operations, improve productivity and stay competitive in the market.

Throughout these nine modules , participants will engage with various AI tools such as ChatGPT, DALL-E, CoPilot, Gemini, Zapier, Gamma and more to enhance managerial capabilities and organizational efficiencies across different domains. From leveraging ChatGPT for quick information retrieval and content creation to utilizing DALL-E for creative visual content, each module addresses specific challenges and opportunities in modern workplace environments . Ethical considerations and governance in AI usage will also be explored to ensure responsible usage and safeguarding of data integrity. Any professionals from a wide range of departments and industries can benefit from AI training to enhance their respective functions, improve efficiency, and stay competitive in their fields.

Participants will craft practical prompts and activities aimed at improving internal communication, document management, performance reviews, data analysis, decision-making processes, and multi-channel campaigns for personal and employer branding.

Efficiency through AI

Enhanced Communication

Streamlined Document Management

Effective Performance Reviews

Data Analysis and Reporting

Empowered Decision-Making

Creative Content Visualization

Multi-Channel Campaign Optimization

Ethical AI Usage

By the end of the training, participants will have developed a fundamental toolkit of AI skills and strategies to optimise performance, productivity, and decision-making across their respective roles and departments.

JOIN US for a tailored 2-day training modules designed for professionals who want to harness several stand-alone innovative AI tools.

PROGRAM HIGHLIGHTS

UTILISE AI tools like ChatGPT and DALL-E to save time and enhance productivity in everyday tasks.

IMPROVE internal communication and employee engagement using AI-driven solutions such as ChatGPT and Gemini.

GENERATE , summarize, and organize documents efficiently with AI assistance.

CRAFT personalized feedback templates and performance improvement plans using AI insights.

ANALYSE data, generate insightful reports, and identify trends with AI-driven analytics tools such as CoPilot and Gemini.

LEVERAGE AI for quick access to information, insights generation, and data-driven decision-making.

UTILISE DALL-E for generating creative visuals and enhancing content presentation.

DESIGN and implement strategic multi-channel campaigns using AI for enhanced branding and digital presence.

UNDERSTAND privacy concerns, ethical considerations, and best practices in deploying standalone AI tools responsibly.

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Next-Gen Talent Matching: Strategies and Tactics for Leveraging AI in Modern Recruitment (1-2 December 2025) St. Giles Boulevard Hotel, Kuala Lumpur

Mon, 29 Sep 2025 02:54:13 GMT

OVERVIEW

In today’s competitive hiring landscape, recruiters, talent acquisition specialists, and HR professionals are facing mounting pressure. Employer branding often blends into the crowd, job descriptions fail to resonate with high-calibre candidates , and sourcing relies on outdated networks that produce low engagement rates. Even when candidates show interest, pipelines are inconsistent, recruitment funnels lack reliable data, and critical roles remain unfilled for far too long . The result is a costly cycle of extended hiring times, mismatched hires, and higher turnover ; all while competitors with faster, data-driven approaches win over top talent.

This intensive 2-day, activity-driven training tackles those challenges head-on. By blending strategic frameworks, AI-powered tools, and hands-on practice, it equips participants to master every stage of the modern recruitment process . You’ll learn how to define and tailor an Employer Value Proposition (EVP) that attracts the right talent, write performance-based job descriptions using the Lou Adler method , and leverage AI to conduct competitor and market mapping with precision. You’ll design sourcing strategies that balance internal referrals, external referrals, and direct outreach (backed by clear metrics) so you can forecast exactly how many candidate contacts you need to fill a role.

You’ll also gain practical expertise in tracking and optimising key recruitment funnel metrics , diagnosing pipeline health, and using ATS and AI systems to refine outreach sequences , improve candidate engagement , and increase offer acceptance rates . Diversity and inclusion principles are embedded throughout the program, ensuring your talent matching approach reflects modern workplace values . By the end of the course, you will have a complete, ready-to-use portfolio of recruitment assets: EVP statements, performance-based job descriptions, talent maps, sourcing plans, outbound communication sequences, and pipeline improvement actions.

JOIN US to transform your hiring approach into a high-impact, data-driven, AI-enabled recruitment advantage that consistently attracts, engages, and secures the best talent before your competition does.

PROGRAM HIGHLIGHTS

EXPLAIN the concept of strategic talent matching , its link to business outcomes, and the role of diversity and invlusion in modern recruitment.
DEVELOP on Employer Value Proposition (EVP) using AI tools that aligns with both organisational needs and targeted candidate personas.
DRAFT performance-based job descriptions (Lou Adler Method) that integrate EVP and outline measurable success criteria for the role.
CONDUCT competitior and market mapping using AI and industry data to identify suitable talent pools for specific roles.
DESIGN a sourcing strategy that balances internal referrals, external referrals, and direct outreach based on market conditions and role complexity.
APPLY recruitment metrics (e.g., time-to-hire, quality-of-hire, offer acceptance rate) to diagnose pipeline issues and adjust sourcing tactics in real time.
LEVERAGE ATS and AI tools to manage candidate pipelines, optimise outreach squences, and enhance candidate engagement.
IMPLEMENT best practices for pre-offer alignment and candidate communication to improve acceptance rates while upholding ethical recruitment standards.

CLICK HERE to see more!

Practices For Hiring Smart: Competency-Based Interview & Selection (27-28 October 2025) St. Giles Boulevard Hotel, Kuala Lumpur

Thu, 25 Sep 2025 06:33:19 GMT

OVERVIEW

What are the CONSEQUENCES of Poor Hiring?

Harvard Business School has identified that the cost of poor selection at 3 times annual salary!

Internal Promotion vs. New Candidate Recruitment
Experienced Candidates vs. Fresh Graduates

PROGRAMME HIGHLIGHTS

CONSTRUCT competency and behaviour-based interview questions, best-in-class interview techniques, tools and approachesto gather accurate and relevant competency-based data
DESIGN effective interpersonal skills to build rapport and leave a positive impression upon interviewees
FORMULATE process and interaction skills to effectively manage challenging interview situations
LEARN to categorise, analyse and evaluate interview data for accurate hiring decisions
APPRECIATE the importance of accurate hiring and recognise the painful consequences of wrong hiring
UNDERSTAND the requirements for job success (competencies) and use them as selection criteria
COMPARE interview data with other interviewers, reach consensus and make a final hiring decision
INTEGRATE ready-made structured competency-based questions template

CLICK HERE to see more!

Advanced Skills The Wise Negotiator: Subliminal NLP in Negotiation (3-4 November 2025) St. Giles Boulevard Hotel, Kuala Lumpur

Wed, 24 Sep 2025 09:38:09 GMT

OVERVIEW

Have you noticed that nearly everything in life requires compromise and thus requires some degree of negotiation to get more of what you want and less of what you don’t want? Negotiation is a vital skill for professionals across every job function, whether it applies to partners, vendors, colleagues, employees, or recruits. Successful negotiation requires self-awareness, preparation, and practice.

Our research team aims to produce principled and innovative leaders who improve the world . To make a difference, you must first be able to influence people. By understanding how to negotiate effectively, you can gain a competitive advantage, achieve business objectives, and effect change.

In reality, NEGOTIATION occurs almost on an everyday basis and often in situation we do not even think about as a negotiation with our peer at workplace.

When do you negotiate?

• Negotiate on Minimising Costs

• Negotiate Your Way Out of Adversity

• Negotiate Solution Due to The Delays

• Negotiate With Your Current and New Vendors

• Negotiate With Customers That You Cannot afford to lose

• Negotiate Financial Impact in multiple project management

• Negotiate with your employees on employment performance and benefits

• Negotiate For Better Collaboration Rather than Confrontation With Stakeholders (Internal and External Partners)

Our Wise Negotiator content delivery is NOT your typical negotiation training. Firstly it is NOT just slide and tell. Secondly, you will engage in negotiations and receive feedback in the class . Beyond learning the frameworks and skills associated with negotiating, you will practice putting these new skills into action. You will also learn to understand, plan, and achieve your objectives in a variety of contexts by incorporating neurolinguistic programming (NLP) in negotiation process . Trainer will demonstrate the essence of Neuro-Linguistic Programming (NLP) techniques using a variety of learning modalities and NLP techniques.

“It’s Not Just The Terms Of A Deal That Matter, But Also How The Parties Feel When They Walk Away.”

PROGRAM HIGHLIGHTS:

DISPLAY your use of language to influence others effectively
FORMULATE strategies for efficient pre-negotiation preparation
MANIPULATE the scientific persuasive, convincing and influencing techniques/tools using NLP
ESTIMATE bargaining power to create more value and claim a larger share of the pie
UNDERSTAND that negotiation is not necessarily about competition.
EVALUATE and resolve different issues that occur frequently when negotiating
ACQUIRE persuasive and negotiation skills irrespective of your personality
PRACTICE and master the 20 negotiation tactics ahead of a negotiation
BUILD relationships without forfeiting economic outcomes
UNDERSTAND how multi-party negotiations are different from two-party deals

CLICK HERE to see more!

IT & Cybersecurity Audit (16-17 October 2025) St. Giles Boulevard Hotel, Kuala Lumpur

Wed, 24 Sep 2025 07:04:22 GMT

OVERVIEW

Cybersecurity and IT audit play crucial roles in protecting organizations from cyber threats and ensuring compliance with regulatory requirements. However, these areas pose several challenges in today's digital landscape.

Top 5 Cybersecurity & IT Audit CHALLENGES

Increasing complexity of cyber threats
Evolving regulatory requirements
Difficulty in assessing and managing IT risks
Increasing need for effective security controls
Auditing emerging technologies

What This Course Offers:

The 2-day IT & Cybersecurity Audit and Compliance course aims to address these challenges by equipping participants with the necessary knowledge and skills. By attending this course, participants can gain insights into audit and compliance frameworks, industry best practices, and practical techniques to overcome these pain points, ultimately ensuring effective IT security governance and safeguarding digital assets.

5 PRACTICAL EXERCISES:

IT risk management case study
Selection of different types of IT/ cyber audits
Pros and cons of the different frameworks
IT audit planning memo
Audit planning on emerging technology or risk

SIGN UP with us if you are MAD enough . MAD stands for “ Making a Difference ”. If your organization wants your employees to gain knowledge and skills necessary to effectively assess, evaluate, and manage the security and compliance aspects of information technology systems.

BENEFITS OF ATTENDING

INTERPRET the fundamentals of IT/Cybersecurity audit and compliance, including key concepts, principles, and terminology.
DISCUSS insights into relevant regulatory frameworks and industry standards such as ISO 27001, NIST, PCI DSS, HiTrust.
CONSTRUCT a systematic approach to conducting IT/Cybersecurity audits, risk assessments, and vulnerability assessments.
IDENTIFY and manage IT security risks in alignment with business objectives and compliance requirements.
EXPLAIN audit methodologies, techniques, and tools for evaluating the security posture of IT systems and infrastructure.
REVISE the role of compliance in IT security and develop strategies for ensuring adherence to applicable laws and regulations.
DISTINGUISH the importance of continuous improvement and ongoing monitoring to maintain a secure and compliant IT environment.

CLICK HERE to see more!

Magnitude Of Essential Managerial Finance For Facilities Management (1-2 December 2025) St. Giles Boulevard Hotel, Kuala Lumpur

Wed, 24 Sep 2025 04:55:49 GMT

OVERVIEW

In today’s competitive and value-driven business environment, Facilities Management (FM) teams are expected to do more than just maintain operations ; they’re under pressure to prove their strategic value . With cost-conscious leadership, rising workplace expectations, and tighter budgets, FM professionals must now speak the language of finance with clarity and confidence .

Managerial Finance for Facilities Management is a practical, hands-on 2-day training designed to equip FM professionals with the financial skills needed to lead with numbers and influence decision-making . Whether you’re budgeting for preventive maintenance , justifying a capital project , or aligning FM reports with corporate finance expectations, this program empowers you to operate with strategic financial insight.

Facilities Management is no longer seen as just a support function. Every request, from system upgrades to long-term asset planning, must be backed by data , measurable outcomes , and clear returns on investment . Financial literacy has become essential in gaining management buy-in and demonstrating FM’s impact.

So, is FM still a goldmine business? It can be, if you know how to plan wisely, spend responsibly, and communicate your impact in terms decision-makers understand. Poor financial planning, inefficient procurement, or vague reporting can quickly erode stakeholder confidence. But with the right tools and mindset, FM can evolve from a cost centre into a trusted driver of organisational value .

This workshop brings together practical tools like Life Cycle Cost Analysis, Cost-Benefit Analysis , TCA , ROI , NPV , and real-world case studies to help you build solid FM budgets , conduct feasibility studies , and develop business cases that get approved . You’ll also learn how to negotiate funding eectively and align your spending with FM work plans, all while shifting perceptions of FM from operational to strategic.

By the end of this training, you’ll have the confidence to communicate FM’s contribution in Financial terms , position yourself as a trusted partner to top management, and lead with measurable impact .

JOIN US for Managerial Finance for Facilities Management and transform how you manage, report, and justify FM decisions with numbers that speak volumes.

Master the numbers. Earn the trust. Lead with impact.

OBJECTIVES

ALIGN FM reporting with corporate finance standards and performance KPIs .
COMMUNICATE FM's contribution to organisational success in financial terms that resonate with senior mangement.
ESTIMATE short and long-term costs for facilities initiatives using total cost and life cycle analysis.
CONDUCT feasibility studies and facility condition assessments to justify projects or upgrades.
PRESENT budget proposals with confidence using persuasive financial communication.
DELIVER measurable value that enhances FM's credibility as a strategic business partner.
APPLY financial analysis tools such as TCA , LCC , ROI , and NPV to support better decision-making.
SHIFT FM's role from cost centre to trusted value enabler within the organisation.
TRACK FM expenditure and report variances clearly to maintain financial credibility.
BUILD FM budgets that align with strategic workplans and gain stakeholder approval .
PLAN capital projects strategically, factoring in budget impacts and long-term value

CLICK HERE to see more!

Navigating Tender Bids Proposal: Effective Drafting, Vetting, Negotiating and Dispute Management (29-30 October 2025) St. Giles Boulevard Hotel, Kuala Lumpur

elvin.ting@gmail.com (Rentech Solutions) — Wed, 24 Sep 2025 04:01:07 GMT

OVERVIEW

Lack of knowledge in tendering processes, contract negotiation, and dispute management exposes legal professionals to considerable risks.

Non-compliance with legal and procedural requirements can result in costly errors and penalties. Poorly drafted contracts may lead to disputes or unenforceable terms, resulting in financial losses and increased legal liabilities. Additionally, ineffective dispute resolution can damage business relationships and hinder successful outcomes. Comprehensive understanding in these areas is crucial to mitigate risks and ensure effective contract management and dispute resolution.

This comprehensive two-day training is designed specifically for professionals engaged in tendering, contract negotiation, and dispute management within the Malaysian business environment . Participants will gain a deep understanding of the entire tender lifecycle , from pre-tender stages to post-award procedures. The training will provide a detailed walk-through of pre-tender, tendering, and award stages, highlighting legal obligations, liabilities, risks, and implications. Attendees will receive practical insights into best practices, tools, and proven strategies for managing tenders and bids, including drafting and vetting procurement agreements , negotiating tender contracts and recognizing critical legal clauses .

The course covers both public and private sector considerations , addressing dispute management, mediation and arbitration processes. Additionally, it will explore e-tendering , bid rigging and legal implications within the Malaysian context, supported by real-life case studies .

5 REASONS PROCUREMENT, CONTRACT & LEGAL PROFESSIONALS SHOULD ATTEND:

Non-compliance: Failing to adhere to legal and procedural requirements.

Inaccurate Contracts: Poorly drafted agreements leading to disputes or unenforceable terms.

Financial Losses: Costly errors in bid evaluation and contract management.

Legal Liabilities: Increased risk of litigation and penalties.

Ineffective Dispute Resolution: Inability to manage conflicts effciently, impacting business relationships and outcomes.

JOIN US for an unparalleled opportunity to master the intricacies of tendering, contract negotiation, and dispute management . Elevate your expertise with cutting-edge insights and practical strategies that will set you apart in the competitive legal landscape.

BENEFITS FROM ATTENDING

EXAMINE pre-tender, tendering procedures, and award stages
IDENTIFY the legal responsibilities of both tenderers and bidders
APPLY best practices, tools and proven strategies for effective tender and bid management
UNDERSTAND legal obligations, liabilities, risks associated with tendering processes
INTERPRET critical legal clauses, including mediation and arbitration processes
ENHANCE skills in drafting and structuring technical bid documentation
DEVELOP competencies in drafting specifications for requests for tender (RFT)
ANALYZE e-tendering practices and bid rigging through real-life case studies
COMPREHEND both practical and legal dimensions of tendering processes

Internal Controls Masterclass (14 - 15 August 2025) St. Giles Boulevard Hotel, Kuala Lumpur

Thu, 10 Jul 2025 15:56:53 GMT

OVERVIEW

In recent years, the issue of “internal control” has become more significant within organisation. How to strengthen your internal control system? A strong internal control system is one of the best mitigation strategies for managing internal operational and financial risks. Effective internal controls can assist an organisation to protect itself against misuse, loss of its assets and also manage its assets in a more effective and efficient manner. Additionally, putting the right effective internal controls in place can help alert management to potential problems, reducing the probability of unnecessary financial loss due to operational or regulatory non-compliance issues.

This workshop aims to convince you of the importance of effective internal controls for financial, operational and compliance reasons with a practical focus to enable you to apply effective control practices at your workplace.

Attending this 2-day instructor-led training programme will equip you with relevant risks and controls knowledge to enable you to identify control weaknesses, as well as implement effective control activities for the common core business processes (namely procurement, payment, revenue, receipts, inventory and fixed asset management ) found in a typical organisation. You will also learn to develop your own Internal Controls Checklists to evaluate internal control practices currently implemented in your organisation.

LEARNING OBJECTIVES

INTERPRET Fundamental And Important Internal Controls
IDENTIFY The Importance And Limitations Of Internal Controls
EVALUATE The Objectives Of Implementing Internal Controls
DISPLAY Internal Controls Within Existing Processes To Mitigate And Detect Fraud And Errors
EXPLAIN The Design And Operating Effectiveness Of Existing Internal Control Practices
IDENTIFY The Five (5) Components Of Internal Control
DISCOVER The Components Of An Effective Control Environment
LEARN About The Ten (10) Most Commonly Implemented Control Activities To Manage Potential Operational And Financial Risks
ASCERTAIN The Significance Of Information & Communication And Monitoring Controls
IDENTIFY The Key Risks Areas Of The Procurement, Payment, Revenue, Receipts, Inventory And Fixed Assets Management Processes
DETERMINE The Control Objectives Pertaining To The Relevant Sub-Processes
IMPLEMENT Effective Key Control Activities For Each Of The Aforesaid Business Processes And Sub-Processes
LEARN To Develop Your Own Internal Controls Checklists To Evaluate Existing Internal Controls With Provided Templates

Discover More

Cybersecurity Incident Response, Forensic Analysis And Compliance 14 CPEs (25-26 August 2025) St. Giles Boulevard Hotel, Kuala Lumpur

Thu, 10 Jul 2025 03:48:05 GMT

OVERVIEW

Cyberattacks: It’s Not The Matter Of If, But When...

The cybersecurity response process begins with the initial incident assessment, where incidents are detected, reported, and triaged . Once an incident is identified, the investigation moves on to evidence preservation, emphasizing the importance of maintaining the integrity and chain of custody of potential evidence. Response methodology plays a crucial role in gathering information and conducting forensic analysis . This involves collecting and analysing data, examining network traffic and logs, and interviewing witnesses and involved parties. The goal is to identify attack vectors, entry points, and potential sources of compromise. Having a cybersecurity incident response process is crucial for organizations to effectively respond to cyber threats. By following a structured response process, organizations can uncover critical information about the incident, apply appropriate remediation measures, and prevent future occurrences. A robust cybersecurity response process is a cornerstone of an organization's overall cybersecurity strategy.

This 2 days training endeavours to help those whose roles may require them to respond to a cyber-attack or breach . Participants will gain the knowledge and skills necessary to establish a prompt and effective response to cybersecurity incidents . This response aims to minimize the damage caused by the attack by swiftly identifying and containing the incident during the investigation phase. Through these proactive measures, organizations can prevent the escalation of the incident , including further compromise of systems, data theft, financial losses, and reputational damage. This course empowers you to become an effective incident management team member or leader and ensure a clear understanding of the different issues facing incident commanders. As well as becoming comfortable with terminology, you will understand what preparatory work you can undertake at different stages to help you get ahead of the situation.

HIGHLIGHT : Case scenarios, group discussions, team-based exercises on designing & implementing a response framework and building an effective cyber response team.

LEARNING OBJECTIVES

IDENTIFY the types of cyber threats, where and how to track the incident
UNDERSTAND the issues and challenges in handling security incidents
ESTABLISH security incident processes, policies, and procedures
DEFINE the incident management team's objectives
RECOGNISE the importance of managing team under pressure
GUIDE on Knowledge in the communication and coordination issues
PROVIDE information to Cyber Security Incident Response Team (CSIRT)
PLAN and control communication with stakeholders when managing incident
ANALYSE and assess the impact of computer security incidents
BUILD and test responses for various types of computer security incidents

Find out more

Precision & Speed with AI Tools: From Administrators, Coordinators to Expeditors (27-28 August 2025) St. Giles Boulevard Hotel, Kuala Lumpur

elvin.ting@gmail.com (Rentech Solutions) — Thu, 10 Jul 2025 01:43:25 GMT

OVERVIEW

In today’s fast-paced, ever-evolving business landscape, expeditors are the modern-day linchpins of operational efficiency . Acting as vital administrators and coordinators, you are essential for ensuring organisations run smoothly and teams perform at their highest potential . Your role transcends traditional project management ; you are the force that binds teams , aligns resources and guarantees deadlines are met with precision. Hence, the term expeditors .

With the advent of generative AI tools, the role of expeditors has been revolutionised . These tools enable expeditors to create dynamic and compelling email replies , detailed reports , generate data tables and provide enhanced communication support , all of which boost productivity and efficiency in their daily functional roles. The integration of generative AI allows for the automation of repetitive tasks , faster decision-making and seamless collaboration across teams and departments.

Expeditors equipped with generative AI can streamline their workflow , ensuring faster , more accurate communication and data management, which results in increased productivity and reduced operational costs . This workshop will empower participants with the skills to leverage generative AI tools , optimize their communication strategies and excel in coordination . Through interactive learning experiences, real-world scenarios and expert-led activities, attendees will gain actionable insights to elevate their effectiveness and support sustainable growth within their organisations.

This program is designed for those who thrive on turning chaos into order ; meticulously organising tasks to create a smooth-functioning workplace . If you find yourself delving into the details and handling overlooked tasks, this course is right for you .

JOIN US for 14-hours to develop core skills that will transform you into a strong and effective expeditor . Our focus on process management and collaboration with stakeholders will empower you to creatively tackle seemingly impossible challenges with poise, turning problems into opportunities and building strong relationships .

“Expeditors Turning Chaos Into Coordination”

Gain deeper insights

Strategic Innovation Through Design Thinking: How To Create Human-Centered Solutions To Industry Challenges (20 - 21 August 2025) St. Giles Boulevard Hotel, Kuala Lumpur

Tue, 08 Jul 2025 04:16:53 GMT

OVERVIEW

Over the past decade, Design Thinking has moved from the realm of design and UX to mainstream terminology in offices around the world, yet many still struggle to utilize it effectively to generate better user-centric solutions.

Design Thinking is a human-centered approach to problem-solving and strategic innovation. It focuses on the needs, expectations and emotional insights of users, allowing teams to research and design solutions that truly resonate with human centric approach. This approach emphasizes an iterative cycle of learning, ideation and validation, starting with the discovery of user needs and creating solutions to meet them. It thrives in the ambiguous space of product innovation, where a clear solution is not readily apparent, and the user problem may not yet be fully defined. Hence, design thinking stages can create solutions that are deeply human-centric, ensuring they meet real needs and enhance user experiences effectively.

Mastering the Four Stages

Empathize, Define, Ideate, Prototype

Empathize: Engage in exercises to understand users’ needs and insights.

Define: Accurately articulate the challenges with focused approach to innovation.

Ideate: Generate a range of innovative solutions through creative brainstorming techniques.

Prototype: Participate in an Action Learning Project to apply these skills driving innovation with a human-centered approach.

By the end of the training, participants will gain a deep understanding of these core procedures, features and methodologies, setting a strong foundation for innovative problem-solving and work improvement.

JOIN US for a tailored 2-day training modules designed for professionals who want immerse themselves in a hands-on learning experience that focuses on understanding, applying, and mastering the four key stages of Design Thinking: Empathize, Define, Ideate, Prototype .

PROGRAM HIGHLIGHTS

UNDERSTAND The Key Procedures Or Tools Involved In Design Thinking
INVOLVE With Hands-On Learning Experience, For Innovative Application And For Identifying New Opportunities
LEARN The Main Features, Principles And Methodologies Of Design Thinking As An Approach For Innovation And Work Improvement
LEARN How Design Thinking Can Help Solve Workplace Challenges
APPLY Design Thinking And Its Methodologies To Workplace Challenges
RECEIVE Templates And Frameworks That Can Be Used Back In The Office
INCREASE Awareness How To Lead And Participate In Engaging Ideation Sessions
WORK With Peers To Solve Real Challenges Or “Problem Statement” Using Your New Skills
GENERATE Awareness Of The Benefits That Design Thinking Will Bring To Your Organization
EQUIP You With A Methodology To Put Design Thinking Into Action
PARTICIPATE In An Action Learning Project (ALP) To Apply The Learning In Your Professional Context

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Contract Law for Managers and Non Legal Professionals: Achieve Legal Clarity and Confidence in Contract Law (20 - 21 August 2025) St. Giles Boulevard Hotel, Kuala Lumpur

elvin.ting@gmail.com (Rentech Solutions) — Tue, 20 May 2025 02:12:17 GMT

OVERVIEW

Contract law can seem like a maze of complex terms and technical rules , and even a minor oversight can lead to disputes, financial losses, or damaged business relationships . In today’s business landscape, understanding contract law is no longer just for legal experts —it’s essential for anyone involved in negotiations, partnerships, or managing business agreements . Many professionals find themselves uncertain about which clauses protect their interests, how to handle breaches, or even how to draft enforceable terms.

Without a strong grasp of contract law, navigating these situations can feel risky and overwhelming . Understanding the intricacies of contract law enables participants to draft robust agreements , negotiate favorable terms , and confidently manage disputes . Ignorance in this area can lead to costly mistakes —whether inadvertently agreeing to unfavorable terms , failing to enforce contract rights , or incurring penalties from overlooked clauses .

This course bridges that gap, offering you clear, practical knowledge that will empower you to approach contracts with confidence . By understanding key areas like the fundamentals of contract formation , performance obligations , and breach management , you’ll be equipped to draft solid agreements, negotiate favorable terms, and resolve disputes effectively .

Throughout the course, participants will engage in realistic exercises, such as drafting and analyzing contract clauses , managing disputes , and exploring the legal limits of contract terms . Scenarios like role-playing contract negotiations, drafting enforceable clauses, and mediating conflicts will enhance their skills in handling the entire contract lifecycle — from creation and negotiation to execution and enforcement .

Whether you’re dealing with procurement agreements, employment contracts, or complex commercial deals, you’ll learn practical methods to ensure clarity, manage legal risks, and resolve disputes effectively. The course methodology includes lectures, case studies, and group activities to reinforce learning and ensure participants leave equipped with actionable knowledge for their careers.

JOIN US to gain the insight and skills to make sound legal decisions , safeguard your organization’s interests , and lead successful contract negotiations . This course is your opportunity to master the essentials of contract law , minimize legal risks , and protect your organization from costly mistakes .

PROGRAM HIGHLIGHTS

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Leveraging ChatGPT in Risk Management and Internal Audit (13 August 2025) St. Giles Boulevard, Kuala Lumpur

Tue, 13 May 2025 06:54:02 GMT

OVERVIEW

How will risk management and internal audit professionals leverage its capabilities and address its risks?

“Risk Management and Internal Audit professionals have been talking about Chat GPT.

Many are curious about how it can enhance risk management and internal audit work, be it risk assessment or report writing.

If you haven’t heard of it, where have you been ?"

As technology continues to evolve, risk management & internal audit professionals are constantly on the lookout to implement new tools to improve the efficiency of their work . The incorporation of Artificial Intelligence (AI) tools, such as ChatGPT, has the potential to bring about huge benefits to the industry.

ChatGPT represents a prime example of AI technology that warrants close monitoring in the coming year as its many benefits continue to unfold. Before diving into the opportunities and risks of using ChatGPT in the audit process, it is important to understand what we are dealing with. ChatGPT is essentially language model developed by OpenAI. It has been trained on vast amounts of data and is able to understand and respond to human language to complete various language-based tasks. For example: answering questions, writing, researching & summarizing information.

ChatGPT is a great tool that can assist day-to-day risk management & internal audit work. Nevertheless, it is crucial to acknowledge its limitations and maintain professional scepticism when using it. By incorporating appropriate safeguards, ChatGPT can increasingly support risk management & internal audit functions, resource optimization, and knowledge development.

Favourite Asked Questions:

• How can risk management & internal audit professionals leverage ChatGPT?

• What are ChatGPT’s limitations?

• What are the risks of using ChatGPT in risk management & internal audit work?

• Should risk management & internal audit professionals be concerned that ChatGPT would replace them in their organisations?

The new language technology is a big leap forward, but are you ready to take advantage of its rapid development and leverage its capabilities and address its risks?

Our 1 Day Practical Application of ChatGPT in Risk Management and Internal Audit course provides participants with a focused understanding of how ChatGPT, a cutting-edge language model, can be effectively used in risk management and internal audit processes . There will be mini lectures, interactive discussions and practical exercises using ChatGPT for risks and internal audit tasks.

SIGN UP with us if you are MAD enough. MAD stands for “ Making a Difference ” if your organization wants your employees to gain the knowledge and skills required to integrate ChatGPT into their risk management and internal audit functions, optimising decision-making and enhancing overall effectiveness.

OBJECTIVES

UNDERSTAND the fundamentals of ChatGPT technology and its potential applications in risk management and internal audit.
EXPLORE the benefits and limitations of using ChatGPT in risk management and internal audit processes.
INTEGRATE ChatGPT into risk identification and assessment activities to enhance decision-making.
DISCOVER techniques for leveraging ChatGPT in risk mitigation, control design, and internal audit.
LEARN practical techniques for effectively communicating and documenting ChatGPT-generated outputs to stakeholders.
UNDERSTAND the ethical considerations and challenges associated with using ChatGPT in risk management and internal audit.
GAIN hands-on experience through practical exercises to apply ChatGPT in real-world scenarios.

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Creative Critical Thinking for Innovative Problem Solving & Decision Making (30 June - 1 July 2025) St. Giles Boulevard Hotel, Kuala Lumpur

Tue, 29 Apr 2025 02:11:15 GMT

OVERVIEW

HAVE YOU ever solved ONE problem o nly to realise you created a BIGGER ONE?

HAVE YOU ever thought you solved the problem but you only cured a symptom & didn't fix the root cause?

Do you need both brains to make a good business decision?

Answer : Yes, of course.

Creativity requires whole-brain thinking; right-brain imagination, artistry and intuition, plus left-brain logic and planning.

Whole-brain thinking provides you with a strategic roadmap for creativity, problem-solving, innovation, and

transformation.

Is critical thinking more important than creative thinking?

Answer : They both are! They’re two sides of the same coin.

Leaders or managers must have both critical and creative thought. To solve problems leaders must think deductively and rationally (critically) whereas in other instances you need to think expansively and innovatively (creatively) . If teams approach all problems from a purely rational, deductive manner, they’ll never exceed previous levels of achievement. Conversely, if teams approach all problems creatively, they’ll never understand why something was not working and be able to take corrective action. Many problems require a blend of the two approaches. To focus on developing one and ignoring the other not only risks ineffective problem solving but it runs contrary to what people intuitively understand – they need both.

WHY YOU SHOULD ATTEND

Creative ideas are the currency of the new economy.

Whole Brain Creative Critical Thinking Workshop uses immersive simulation approach to motivate and foster creative thinking in teams. When upper management employs thinking skills to enhance productivity, the blend of left and right brain have become part of the process through participation leadership. Hence, this course will show you how to apply these techniques to your daily work and how you can build a culture of creative critical thinking champions within your team.

LEARNING OBJECTIVES

Creative Leadership Skills

DISCOVER your unique approach to creativity and critical thinking.
LEVERAGE the four intelligences to drive innovation and strategic problem-solving.
DEVELOP a structured framework for managing both creative and analytical processes.
CREATE an environment that nurtures both imaginative and logical thinking.
DESIGN and facilitate high-performance sessions for idea generation, problem-solving, and pattern analysis.
RECOGNISE barriers to both creative and critical thinking, and implement strategies to overcome them.
BUILD innovation and structured reasoning into individual and teamwork processes.

Creative Critical Thinking, Problem-Solving and Innovation

LEARN how to apply creative and critical thinking in complex and uncertain environments (VUCA world).
DEVELOP practical thinking skills that balance innovation with sound judgment.
EXPERIMENT with diverse techniques that enhance both ideation and evaluation.
IDENTIFY and apply multiple frameworks to generate, refine, and assess ideas.
IMPROVE the way you analyse challenges, frame solutions, and communicate ideas persuasively.
DEVELOP innovative concepts and ensure their feasibility for real-world implementation.

The Neuro Linguistic Approach To Intergenerational Conflict & Communication Management In Your Workplace (25 - 26 June 2025) St. Giles Boulevard Hotel, Kuala Lumpur

Fri, 25 Apr 2025 03:44:14 GMT

OVERVIEW

Organizations invest millions in training and development based on their beliefs about generational differences. Today’s workplace includes at least five generations: Baby Boomers, Generation X, Generation Y, Millennials, and Generation Z . Conflict is an inevitable byproduct of any social environment—especially in multigenerational settings where individuals bring diverse dispositions, values, behaviors, and levels of emotional intelligence. Managing a multigenerational workforce with such varied perspectives, experiences, and goals presents a unique challenge for leaders, managers, and HR professionals alike.

What experiences have you had conflicting with different generations?

Challenging Interaction vs. Beneficial Interaction

Older generations may see younger generation as selfish, rude and glued to technology.

Younger generations may see older generation as selfish, rude and inept at technology.

Tension or conflict is inevitable in an intergenerational workplace. These conflicts can stem from minor issues—like a cluttered workstation—to more serious incidents, such as an employee verbally attacking a colleague in an attempt to undermine their work performance. This is a common challenge faced by both employers and employees.

Intergenerational conflicts can negatively impact the workplace in various ways . They may lead to gossip, verbal disputes, or even physical altercations in extreme cases. Beyond that, unresolved tension can reduce job satisfaction and overall productivity .

In today’s multigenerational workplace, effective conflict management is no longer optional—it’s essential . If you're in a leadership or managerial role, you must develop the skills to navigate and resolve disputes before they derail productivity, team dynamics, or career growth.

A young person who wants more clout wants to be noticed because they have new ideas that aren't being listened to.

An older person wants their experience to be recognized and appreciated.

Everyone wants to be heard and respected.

In this 14-hour intensive training, the skills of NLP will set you up for success in handling conflict and communication management in an intergenerational workplace. Whether you find yourself directly involved in a conflict or mediating one between others, the techniques you'll learn will equip you to navigate challenges with greater confidence and clarity.

Some of the NLP tools you'll explore include Perceptual Positions , which help you understand situations from another person’s point of view , and Dissociation , which allows you to step back and avoid taking things personally . You'll learn to separate behavior from intention in order to identify the deeper reasons behind conflict , and how to build rapport to create strong, cohesive relationships even in moments of disagreement. The Meta-model provides questions that bring clarity , while Meta-questions dig even deeper into what’s happening beneath the surface . Through Meta-programs , you’ll identify the best ways to communicate, influence, negotiate, manage, and facilitate understanding in others. Finally, by respecting another person’s model of the world , you may gain fresh insights and recognize the internal shift needed to resolve conflict effectively.

This training goes beyond just tools—it offers a transformative approach to understanding people, bridging generational gaps, and leading with empathy . JOIN US & LEARN practical strategies to prevent and manage workplace conflicts —so your team can thrive with stronger collaboration, higher engagement, and long-term sustainability.

LEARNING OBJECTIVES

PREVENT disagreements from escalating into unproductive or unhealthy conflict.

IDENTIFY effective strategies for communication, influence, negotiation, and facilitation tailored to diverse individuals.

RECOGNIZE and ADAPT to different communication styles across a multigenerational workforce.

EXPLORE NLP frameworks for managing dicult conversations and achieving constructive outcomes.

DISCOVER necessary mindset shifts using the “Model of the World” to enable conflict resolution.

UNITE multiple generations through a shared sense of purpose and collaboration.

STAY calm and self-regulated when mediating or navigating through conflict situations.

APPLY Perceptual Positioning to better understand different perspectives in a conflict.

USE Meta-Questioning techniques to uncover underlying issues beneath the surface.

BUILD the mindset, confidence, and skills to effectively mediate and resolve conflict.

Value-Based Facilities Project Management (23 - 24 June 2025) St. Giles Boulevard Hotel, Kuala Lumpur

Wed, 23 Apr 2025 06:17:35 GMT

OVERVIEW

In today’s fast-evolving business landscape, organizations must continuously adapt and innovate to stay ahead . However, many industries struggle with inefficient facility management , outdated processes , and poor coordination , leading to costly delays , wasted resources , and decreased productivity . As companies refine their strategies, enhance their services, and embrace new technologies, facilities must also evolve to support these transformations effectively. Facilities project management is more than just planning and execution —it’s about delivering tangible business value .

"A well-managed facility isn't just a support function—it’s a strategic asset that drives business success."

Facilities management today goes beyond routine maintenance —it plays a strategic role in driving business success. With many operational tasks outsourced, facilities managers must focus on adding value through projects that enhance workplace efficiency, sustainability, and employee experience . Yet, many professionals in this space find themselves overwhelmed by complex projects, unclear objectives, and communication breakdowns. The ability to manage facilities projects successfully is now a critical skill , ensuring organizations remain agile, productive, and competitive in an increasingly demanding environment.

Unlike routine tasks, managing facilities projects requires a structured approach —planning, coordinating, and executing with precision while ensuring a seamless transition to operations. A facilities manager must identify key project needs , allocate the right resources , manage stakeholder communication , and adapt to changing requirements , all while keeping business objectives in focus.

If you’ve ever found yourself leading projects because you excel at getting things done, it’s time to elevate your skills beyond the operational and tactical . Through a combination of expert insights, real-world case studies, and hands-on exercises, you’ll gain a deep understanding of how to define project objectives , assign responsibilities effectively , develop structured timelines , track progress with precision , and troubleshoot challenges before they escalate . Additionally, you’ll learn how to manage project documentation efficiently , foster collaboration among stakeholders , and build a strong support network to ensure project success.

Whether you're looking to enhance workplace efficiency, optimize resources, or implement innovative solutions, this workshop will provide you with a clear roadmap to navigate facilities project management with ease.

JOIN US to master the art of facilities project management and drive meaningful change in your organization!

LEARNING OBJECTIVES

UNDERSTAND the Strategic Role of FM Projects – Align projects with business success and overcome traditional FM limitations.

ESTABLISH a Strong Project Foundation – Engage stakeholders, validate feasibility, and develop a clear project charter.

DEFINE Objectives & Structure for Success – Set project deliverables, assess risks, and optimize resource planning.

APPLY Effective Scheduling & Planning Tools – Use macro scheduling, Gantt charts, and operational constraints management.

MANAGE Project Execution Efficiently – Implement record management, stakeholder communication, and performance tracking.

ENSURE Smooth Close-Out & Transition – Verify scope completion, conduct audits, and manage project handover.

MEASURE Success & Performance – Track KPIs, calculate ROI, and ensure long-term operational impact.

STAY Ahead with Industry Trends – Leverage digital transformation, sustainability, and leadership development in FM projects.

Click here to learn more!

Revolutionize Recruitment with Data, AI and Technology (23 - 24 June 2025) St. Giles Boulevard Hotel, Kuala Lumpur

elvin.ting@gmail.com (Rentech Solutions) — Wed, 23 Apr 2025 03:12:35 GMT

OVERVIEW

Embracing AI and advanced technologies in recruitment is crucial for enhancing efficiency, staying competitive and delivering a superior candidate experience in today's fast-paced hiring landscape.

Without automation, hiring processes become slower and more cumbersome, potentially causing you to lose top talent to competitors . Traditional methods may perpetuate unconscious bias, while AI can provide objective assessments and enhance diversity . Additionally, the absence of data-driven insights limits your ability to make informed decisions and refine strategies . Moreover, modern candidates expect seamless interactions and timely updates, which technology facilitates.

Failing to leverage AI and technology in recruitment risks falling behind competitors , resulting in slower and less efficient hiring processes. It can lead to missed opportunities in sourcing top talent, increased bias, and a subpar candidate experience. Additionally, outdated methods may hinder data-driven decision-making and strategic hiring improvements. Embracing technology is essential for maintaining a competitive edge and optimizing recruitment outcomes .

This training equips recruiters with cutting-edge skills and strategies to significantly enhance their performance. By developing a compelling Employer Value Proposition (EVP) and mastering effective communication techniques, recruiters can attract top talent more efficiently .

"Your EVP is more than just a promise of a paycheck."

It is a powerful statement of what makes your organization unique, highlighting company culture, values and career growth opportunities.

Utilizing data-driven recruitment techniques and AI automation streamlines hiring processes , saving valuable time and reducing operational costs. Leveraging Applicant Tracking Systems (ATS) and advanced technologies improves the candidate experience, making the recruitment process smoother and more engaging. Ultimately, this training helps recruiters make better hiring decisions , optimize their recruitment strategies , and stay ahead in a competitive talent landscape , leading to improved overall performance and cost savings.

JOIN US to revolutionize your hiring process to meet demands of Industry 4.0 , align your recruitment strategies with organizational goals, and secure the top talent that will drive your business forward !

PROGRAM HIGHLIGHTS

UTILIZE Data-Driven Recruitment Techniques
DEVELOP a Compelling Employer Value Proposition (EVP) that attract Top Talents
ENHANCE Recruitment Communication Strategies in digital platforms
COLLECT AND ANALYZE recruitment data, improving hiring decisions and processes through actionable insights
INTEGRATE Tools and Technology to improve candidate experience, engagement and communication
IMPLEMENT AI and Automation engagement, sourcing, screening and scheduling candidates
PREPARE for Future Recruitment Trends and emerging technology in recruitment
DEVELOP strategies to adapt and innovate in the evolving talent acquisition landscape

Click here to learn more!

Leading Employee-Customer Centric Organisation (19 - 20 June 2025) St. Giles Boulevard Hotel, Kuala Lumpur

elvin.ting@gmail.com (Rentech Solutions) — Sat, 19 Apr 2025 02:29:27 GMT

OVERVIEW

An employee is your first customer. If employees are taken care of, it leads to a positive CX and a successful organisation. Motivated employees are more likely to enable positive customer experiences.

WHY HAPPY EMPLOYEES LEAD TO A BETTER CUSTOMER EXPERIENCE ?

Now more than ever, employees are thinking hard about where and why they work . Providing the best employee experience can help companies attract the best people , motivate them to perform , and augment feelings of loyalty . A successful EX culture, in turn, accelerates growth and creates a magnificent customer experience. Happy employees go the extra mile to create a great customer experience.

EQUATION THAT SUMS up Our 14 Hours Power Packed Series

CX + EX = ROI

5 TOP QUESTIONS FOR CS LEADERS

IS your CX in balance with your EX ?

DO they own their customer’s experience ?

IS your customer service culture contagious ?

DO they take responsibility for their role in creating a good CX?

DO you have engaged employees who feel a sense of ownership and pride when they are at work?

Care, creative thinking, and innovative tools can address customers’ immediate needs while fostering stronger connections. Hand in hand with this approach, ECX should build resilience and prepare EX-forward organizations for long-term success.

JOIN US to create harmonious work environments , cultivate engaged employees , and build loyal customer relationships —ultimately shaping a sustainable Inside-Out Caring Service Culture .

LEARNING OBJECTIVES

DEVELOP and COMMUNICATE a compelling CX promise that aligns with your organization’s vision.

INCREASE employee engagement and customer loyalty by fostering a positive workplace culture , optimizing employee productivity , and strengthening customer relationships through engaged teams.

DISPLAY practical insights into creating and nurturing an EC-centric organization by implementing best practices, using data-driven insights, and establishing a culture of care and customer focus.

EXPLAIN the importance of customer and employee centricity by demonstrating the connection between EX and CX , driving loyalty, and educating teams on emotional intelligence in service.

BUILD better relationships with colleagues, employees, customers, and stakeholders by strengthening interpersonal skills , developing trust, and fostering a culture of collaboration .

CONSTRUCT a personalized ECX strategy by utilizing rapid research techniques to understand evolving customer expectations and pain points.

MODIFY CX strategies to remain agile and effective in a VUCA world by training teams to handle customer interactions with empathy.

EMPOWER team members to act as CX ambassadors , driving engagement and commitment to service excellence.

IMPLEMENT service recovery strategies to turn negative experiences into opportunities for customer loyalty.

Caring is Contagious — Start with Your Team.

Contract Interpretation: Clause-by-Clause Analysis for Risk Mitigation and Legal Precision (23 - 24 April 2025) St. Giles Boulevard Hotel, Kuala Lumpur

elvin.ting@gmail.com (Rentech Solutions) — Tue, 25 Feb 2025 07:55:18 GMT

OVERVIEW

In today’s corporate landscape, contracts dictate everything —from employment terms and supplier agreements to financial obligations and risk allocation. Yet, despite their significance, contract misinterpretation remains one of the most common causes of legal disputes , financial losses, and operational inefficiencies . Many corporate professionals, even those regularly dealing with contracts, struggle to decipher complex legal language , leading to oversight of critical clauses, unintended liabilities, and unenforceable agreements. The ability to interpret contracts correctly is not just a legal necessity; it is a fundamental business skill that protects companies from costly mistakes and strengthens professional decision-making .

Without a solid grasp of contract interpretation, organizations risk signing agreements that are not in their best interest, failing to enforce key terms, or missing red ags that could lead to lengthy disputes. Misunderstood clauses can expose businesses to unnecessary risks, weaken their bargaining power, and lead to avoidable financial penalties.

In industries where contracts govern every aspect of operations, an overlooked detail could mean the difference between a secure agreement and a legal crisis .

Don’t let legal uncertainty put your business at risk—master contract interpretation today!

Professionals who can confidently interpret contracts are invaluable assets to their organizations. Through this program, participants will develop the ability to assess contracts with a critical eye, ensuring that agreements are not only legally sound but also strategically benecial. By analysing key contract terms, case law, and real-world examples, attendees will learn how to spot ambiguities before they become disputes , negotiate more favourable terms, and prevent costly misunderstandings .

JOIN US to transform the way you engage with contracts . Gain the expertise to navigate legal complexities, mitigate risks, and secure stronger agreements that protect your organization’s future .

LEARNING OBJECTIVES

BUILD the ability to assess contract risks and provide informed recommendations by evaluating legal exposure, recognizing negotiation leverage, and implementing legal insights.
GRASP key principles, terms, and types of contracts in business settings to ensure a solid foundation in contract law, enabling better compliance and strategic decision-making.
MAKE informed decisions to protect company interests by applying contract interpretation principles, understanding enforceability, and implementing risk mitigation strategies.
DEVELOP techniques to negotiate favorable contract terms and manage disputes through structured legal reasoning, effective communication, and strategic contract drafting.
IDENTIFY ambiguities and interpret clauses effectively using legal reasoning, industry best practices, and real-world case studies to prevent misunderstandings and disputes.
LEARN how to structure agreements that align with organizational goals while ensuring compliance with relevant laws, regulatory requirements, and industry standards.
APPLY strategies to mitigate exposure to financial, operational, and legal liabilities by structuring agreements that reduce risks and enhance contractual protections.
RECOGNIZE potential risks within contracts by analyzing key contract clauses, identifying common pitfalls, and understanding the implications of poorly drafted terms.
INTERPRET provisions in line with legal principles and business objectives to ensure clarity, enforceability, and alignment with business goals.

CLICK HERE to see more

Mastering Hybrid Leadership: Achieving High-Performance Hybrid Working Culture (21 - 22 April 2025) St. Giles Boulevard Hotel, Kuala Lumpur

Mon, 24 Feb 2025 09:44:46 GMT

OVERVIEW

Nowadays, the workplace continues to evolve at an unprecedented pace. The “new normal” is no longer about just remote work—it’s about mastering hybrid work. Employees are splitting their time between home, the office, and even locations across the globe, creating a dynamic and flexible work environment that prioritizes both productivity and employee well-being.

Today’s best talent may reside anywhere in the world, and businesses are no longer confined to traditional office setups. The once-standard cubicles and constant on-site meetings have given way to adaptable spaces, flexible schedules, and a mix of in-person and virtual collaboration. Advances in communication tools and technology have bridged the gaps of time zones and geography, empowering teams to stay connected and productive regardless of where they work.

Hybrid teams are now the cornerstone of modern organizations. This blended workforce, with employees alternating between office and remote work, demands a fresh approach to leadership. If even one person works away from the team part of the time, your organization is already operating in a hybrid mode. And while hybrid leadership is not inherently harder than managing a co-located team, it is different. Success requires acknowledging and addressing these differences with intention and strategy.

Are You Facing These Challenges in Leading Hybrid Teams?

Struggling to build trust when employees are not consistently in the same space?

Finding it difficult to engage and motivate team members across varying locations and schedules?

Overwhelmed by the sheer volume of communication tools and unsure how to maximize their potential?

HYBRID LEADERSHIP REQUIRES A NEW APPROACH—AND THIS TRAINING DELIVERS IT.

ADAPT YOUR LEADERSHIP STYLE FOR A HYBRID WORLD

This transformative program is designed to equip leaders with the tools, insights, and strategies needed to thrive in today’s hybrid workplace. Through interactive sessions, leaders will:

+ Assess their team’s strengths and areas for improvement.

+ Learn how to effectively adopt and leverage technology to enhance communication and collaboration.

+ Build trust and foster strong relationships, whether working face-to-face or virtually.

+ The goal is simple: ensure your hybrid teams are not just functional, but productive and equipped to deliver exceptional results.

Because in a hybrid world, saving time and travel costs is meaningless if your team lacks the relationships and motivation needed to achieve success. JOIN US to lead confidently and create an environment where every team member thrives —no matter where they’re working from.

LEARNING OBJECTIVES

IDENTIFY What Hybrid Team Members Need And Expect From Their Leaders
UNDERSTAND The Challenges And Possibilities Of Managing Hybrid Teams
EMBRACE Trust, Transparency, Accountability, And Honesty In A Hybrid Workforce
BE ABLE TO Identify Issues Around Separation Anxiety, And Appreciate The Difference Between Work-life Balance And Work-life Separation
APPRECIATE The Many Techniques Used To Manage And Maximise The Performance Of Hybrid Team Members
BECOME Familiar With A Combination Of Communication Channels And Methods To Support Effective Hybrid Team Work
ASSESS Their Current Teams In The Areas Of Task Completion, Working Relationships, And Communication
BECOME More Comfortable Encouraging Open Dialogue Through The Concept Of ‘Inclusion Through Communication'
LEARN What Builds Trust In Any Team, And How To Accomplish That In A Remote Environment
RECOGNISE The Need For Collaboration, Engagement, And Creating A Sense Of Community
DISCOVER Tools And Techniques For Creating Greater Working Relationships Using Technology
DEVELOP An Action Plan For Strengthening Relationships And Trust In Their Hybrid Team

CLICK HERE to see more

Mastering Investigative Interviewing: Advanced Techniques for Accurate and Complete Evidence Gathering in Public and Private Sectors (21 - 22 April 2025) St. Giles Boulevard Hotel, Kuala Lumpur

elvin.ting@gmail.com (Rentech Solutions) — Mon, 24 Feb 2025 03:41:14 GMT

OVERVIEW

While numerous concerns have been voiced over the past decade regarding inappropriate questions styles of investigative and evidential interviewers, effective investigative interviewing is a cornerstone of successful investigations . It is imperative to dive into the intricacies of this critical skill, providing advanced techniques to extract accurate and complete information from witnesses, suspects, and victims.

This two-day training program on investigative interviewing is designed to equip participants with effective multi-dimensional techniques for gathering accurate and context-driven information . It aims to reduce sensitive cases or incidents by improving investigation outcomes through a thorough understanding of human behavior , memory management , and advanced interviewing techniques . Participants will enhance their ability to gather reliable information, manage conversations with empathy, and apply psychological and neuro-scientific insights to understand interviewees better. The skills acquired will not only improve investigation outcomes but also enhance overall communication and management capabilities within their teams.

By focusing on the human side of investigations, the training addresses the most complex and critical aspects of any investigative process based on the following techniques:

Psycho-Emotional & Neuro-Scientific Profiling

Conversation Management
Deception Management
Cognitive Interviewing
Memory Management
Elicitation Techniques
Multi Level Profiling
False Testimonies

JOIN US to experience this comprehensive two-day training program on investigative interviewing, where you will gain advanced, multi-dimensional techniques to gather accurate and context-driven information . Enhance your skills in understanding human behavior , memory management , and advanced interviewing methods , all while improving your empathy and communication capabilities .

PROGRAM HIGHLIGHTS

GAIN a comprehensive understanding of advanced interviewing techniques to gather accurate and reliable information
EXPLORE the psychological and neuro-scientific principles that influence human behavior and memory during interviews
ENHANCE skills in managing sensitive conversations with empathy and professionalism
DEVELOP strategies for identifying and addressing deception during interviews
APPLY cognitive interviewing techniques to improve the accuracy of witness and victim testimonies
UTILIZE multi-level profiling to tailor interviewing approaches to individual interviewees
MASTER memory management techniques to facilitate the recall of crucial information
IMPLEMENT effective elicitation methods to obtain detailed and context-driven responses
RECOGNIZE and address potential false testimonies with confidence and accuracy

Navigating Commercial Landlord and Tenant Laws: Drafting, Negotiating, Resolving Disputes and Remedies (17 - 18 February 2025) St. Giles Boulevard Hotel, Kuala Lumpur

elvin.ting@gmail.com (Rentech Solutions) — Sun, 01 Dec 2024 08:11:50 GMT

OVERVIEW

In today’s dynamic business environment, a comprehensive understanding of commercial tenancy laws is not just an asset—it's a necessity . As businesses navigate the complexities of leasing commercial properties, being well-versed in tenancy agreements and the legal landscape is crucial . This training session equips participants with the essential tools to manage commercial tenancies effectively , ensuring compliance and minimizing legal risks .

Understanding the intricacies of tenancy laws enables participants to draft robust agreements , negotiate favorable terms , and confidently handle disputes . Ignorance in this area can lead to costly mistakes —whether falling prey to unfavorable lease terms, mishandling evictions, or incurring penalties due to non-compliance. As trends such as co-working spaces and digital signatures evolve, staying uninformed about the legal implications could jeopardize business operations and profitability .

This training offers an in-depth exploration of Malaysia’s commercial tenancy laws , focusing on critical aspects like drafting complex agreements and following lawful procedures for evictions . It not only enhances legal knowledge but also empowers participants to proactively address challenges, mitigate risks, and seize opportunities in commercial tenancy . By mastering the rights and obligations of both landlords and tenants, participants will foster stronger relationships, negotiate more effectively , and create a sustainable business environment.

NEW!

As the commercial real estate landscape rapidly evolves, understanding the latest trends is essential for both landlords and tenants . The rise of co-working spaces and flexible work environments is transforming traditional leasing models, demanding a re-evaluation of existing agreements . Additionally, the Digital Signatures Act is revolutionizing how tenancy agreements are executed, improving efficiency and security. Emerging platforms like Airbnb introduce new legal challenges and opportunities in the commercial sector. Potential updates from the Residential Tenancy Act (RTA) could lead to a more standardized approach to commercial tenancies, possibly culminating in a comprehensive "Commercial Tenancy Act".

This training session will provide the insights and skills you need to navigate these shifts , ensuring that you remain competitive in the commercial market.

JOIN US for this comprehensive exploration of commercial tenancy laws in Malaysia.

Equip yourself with the knowledge and skills necessary to navigate the landlord-tenant relationship with confidence . Don’t let a lack of understanding hinder your success— invest in your legal knowledge today to safeguard your business’s future.

Want to know more?

askmj@wtc-intl.com

IT & Cybersecurity Audit: Proven Audit Approaches for An Increasingly Complex Digital & Compliance Landscape (17 - 18 February 2025) St. Giles Boulevard Hotel, Kuala Lumpur

Sun, 01 Dec 2024 07:30:37 GMT

OVERVIEW

Top 5 Cybersecurity & IT Audit CHALLENGES

Increasing complexity of cyber threats
Evolving regulatory requirements
Difficulty in assessing and managing IT risks
Increasing need for effective security controls
Auditing emerging technologies

What This Course Offers:

5 PRACTICAL EXERCISES:

IT risk management case study
Selection of different types of IT/ cyber audits
Pros and cons of the different frameworks
IT audit planning memo
Audit planning on emerging technology or risk

LEARNING OBJECTIVES

UNDERSTAND the fundamentals of IT/Cybersecurity audit and compliance, including key concepts, principles, and terminology.
GAIN insights into relevant regulatory frameworks and industry standards such as ISO 27001, NIST, PCI DSS, HiTrust.
DEVELOP a systematic approach to conducting IT/Cybersecurity audits, risk assessments, and vulnerability assessments.
LEARN to identify, assess, and manage IT security risks in alignment with business objectives and compliance requirements.
ACQUIRE knowledge of audit methodologies, techniques, and tools for evaluating the security posture of IT systems and infrastructure.
UNDERSTAND the role of compliance in IT security and develop strategies for ensuring adherence to applicable laws and regulations.
UNDERSTAND the importance of continuous improvement and ongoing monitoring to maintain a secure and compliant IT environment.

Want to know more?

askmj@wtc-intl.com

Strategic Talent Matching: Elevate Your Recruitment Game for Success (18 - 19 September 2024) St. Giles Boulevard Hotel, Kuala Lumpur

elvin.ting@gmail.com (Rentech Solutions) — Mon, 05 Aug 2024 04:04:26 GMT

OVERVIEW

In the dynamic world of modern business, finding the right talent is more than just filling positions— it's about matching the right people to the right roles to drive organizational success .

Talent matching is the strategic process of aligning candidate capabilities with organizational needs, optimizing both performance and employee satisfaction. By focusing on the best fit for job roles, cultural alignment, and values, effective talent matching ensures that employees are not only qualified but also integrated seamlessly into the company’s environment .

Talent matching for talent management can be time-consuming, often involving thousands of applicants. To manage this, recruiters increasingly rely on AI and sophisticated candidate matching technology . Providers claim these systems enhance efficiency by automating the initial screening, which traditionally bottlenecks the hiring process. This can reduce screening time by 88%, with only about 12% of applicants meeting the criteria. Despite these benefits, AI's role in candidate matching has its limitations, and human judgment remains essential for final hiring decisions .

Effective talent matching enhances organizational performance by ensuring that employees are well-suited for their roles, leading to increased productivity, engagement, and job satisfaction. It also fosters higher employee retention by placing individuals in positions where they are likely to thrive .

This comprehensive training program delves into the critical aspects of talent matching, from understanding organizational needs to defining job roles and competencies, and from leveraging technology in a distributed work environment to ensuring cultural and values alignment. By mastering these strategies, you'll enhance your ability to build high-performing teams, foster employee satisfaction, and ultimately elevate your company's performance .

PROGRAM HIGHLIGHTS

IMPROVE Ability to Identify and Attract Top Talent
GAIN Better Candidate Experience and Satisfaction
ENHANCE Skills in Assessing and Selecting Candidates
INCREASE Efficiency in Recruitment Sourcing, Screening and Selection
STRENGTHEN Alignment Between Employee Capabilities and Organizational Needs
IMPLEMENT Strategies to Attract a Diverse Range of Candidates
ENSURE That New Hires Align with and Enhance The Organizational Culture
UNDERSTAND Talent Matching to Improve Organization Performance

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Neurolinguistic Techniques for Effective Stakeholder Negotiation and Conflict Management (18 - 19 September 2024) St. Giles Boulevard Hotel, Kuala Lumpur

elvin.ting@gmail.com (Rentech Solutions) — Mon, 05 Aug 2024 03:18:34 GMT

OVERVIEW

Effective stakeholder negotiation and conflict management are crucial for organizational success. Neuro-Linguistic Strategies for Stakeholder Engagement and Conflict Resolution leverage the principles of neuro-linguistic programming (NLP) to enhance stakeholder negotiation and

manage conflicts within organizations.

By understanding how language and behavior influence interactions, professionals can apply various techniques to build rapport, communicate effectively, and resolve conflicts constructively. These strategies encompass a range of approaches, including mirroring and matching to establish trust , using persuasive language to influence decisions , and employing reframing techniques to de-escalate conflicts . By integrating NLP strategies into stakeholder engagement and conflict resolution processes, organizations can foster positive relationships and navigate challenges more effectively. These techniques empower professionals to navigate complex interpersonal dynamics with confidence, promoting collaboration, understanding, and mutual respect among stakeholders. Ultimately, by harnessing the power of NLP, organizations can create a culture of effective communication and conflict resolution, leading to improved decision-making, stronger relationships, and enhanced organizational performance.

This program provides participants with practical techniques for understanding and influencing the behavior of stakeholders, enhancing their ability to navigate complex interpersonal dynamics and resolve conflicts constructively. Participants will explore how language patterns and non-verbal cues can be used to build rapport, establish trust, and influence decisions positively. Through hands-on exercises and real-world scenarios , attendees will learn to apply NLP strategies such as mirroring and matching, persuasive language techniques, and reframing to effectively manage stakeholder relationships and conflicts.

PROGRAM HIGHLIGHTS:

UTILIZE neuro-linguistic programming (NLP) techniques to enhance stakeholder engagement.
DEVELOP skills for building rapport and trust with stakeholders through effective communication strategies.
MASTER mirroring and matching techniques to align with stakeholders' communication styles.
APPLY persuasive language techniques to influence stakeholder decisions constructively.
IMPLEMENT reframing methods to de-escalate conflicts and foster constructive resolutions.
NAVIGATE complex interpersonal dynamics with confidence and clarity.
INTEGRATE NLP principles into organizational practices for improved decision-making and stronger relationships.
PROMOTE a culture of collaboration, mutual respect, and effective conflict resolution within the organization.

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AI Mastery for HR: ChatGPT & DALL-E (19 - 20 August 2024) St Giles Boulevard Hotel, Kuala Lumpur

Tue, 28 May 2024 06:23:04 GMT

OVERVIEW

In a fast-paced business landscape, HR professionals face the challenge of managing diverse responsibilities efficiently. As technology continues to evolve, here are new tools to improve the efficiency of your work . The incorporation of Artificial Intelligence (AI) tools, such as ChatGPT and DALL E, has the potential to bring about huge benefits to the industry. Before diving into the opportunities of using these AI technologies in HR processes, it is important to understand what we are dealing with.

ChatGPT is essentially language model developed by OpenAI. It has been trained on vast amounts of data and is able to understand and respond to human language to complete various language-based tasks. For example: answering questions, writing, creating content, researching & summarizing information.

TOP 4 REASONS ChatGPT saves HR time

1. Facilitate a more efficient screening process

2. Automate responses for FAQ from employees and candidates

3. Support in interview preparation tailored to specific roles

4. Create onboarding guides and training materials for new hires

DALL-E is an AI system that can create realistic images and art from a description in natural language. It excels in generating visual content, pushing the boundaries of AI's creative potential. For example: drawings, paintings and photos.

TOP 4 REASONS DALL-E saves HR time

1. Generate visual content for job listings and internal communication

2. Cultivate a positive employer brand image through engaging visual content

3. Create illustrations and graphics that effectively convey concepts for training purposes

4. Generate personalised graphics for employee recognition, awards, or milestones

The new AI technology is a big leap forward, but are you ready to take advantage of its rapid development and leverage its capabilities and address its risks ?

Elevate your HR practices with cutting-edge AI technology! Join us for a tailored 2-day training module designed for HR professionals who want to harness the full potential of ChatGPT, DALL-E, and explore additional innovative AI tools. Discover how AI can streamline processes, enhance employee engagement, and revolutionize the way you manage HR functions, all while maintaining privacy and adhering to governance standards.

LEARNING OBJECTIVES

LEVERAGE ChatGPT for effective data analysis and reporting in HR to identify trends and insights
GAIN a deep understanding of ChatGPT and DALL-E applications in HR management
DEVELOP expertise in crafting effective prompts and persuasive content for HR communication
LEARN advanced techniques for recruiting, onboarding, training and employee engagement with ChatGPT
ENHANCE employer branding and employee experience using AI-generated content
EXPLORE innovative AI tools that add value and save time to HR processes
UNDERSTAND the importance of privacy policy and governance in AI-driven HR
COMBINE text and visuals for compelling management presentations

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Recruit Like A Headhunter: How to Source and Attract Game-Changing Talent in 2024 (23 - 24 July 2024) St. Giles Boulevard Hotel, Kuala Lumpur

Wed, 15 May 2024 04:55:23 GMT

OVERVIEW

Headhunters are costly. They can cost as much as 40% or more of the employee’s first year salary (including bonuses), depending on the firm the headhunter works with and the type of job position being filled. These costs eat up an organisation’s bottom line.

What If You Can Recruit Like A Headhunter, And Save Costs For Your Organisation?

The competition and demand for talent is placing unprecedented pressure on recruitment teams to continuously innovate and strengthen their recruitment strategy. There are numerous challenges brought by demands from job seekers and hiring managers. By staying on top of the trends and future technology , you can be ahead of the curve.

The high adoption of social media (especially as a recruiting tool) has skyrocketed in the last few years, with over a billion job related searches taking place on Google every month. Social media and other digital and video technologies are transforming and redefining the way companies source, attract, recruit, influence, engage, and retain employees. Companies that don’t keep up with virtual, digital, social, and mobile recruitment technologies will risk missing out on game-changing talent.

With the war for high quality talent in full force, organisations are moving further into the digital realm - the world of artificial intelligence, machine learning, and augmented reality because of changing talent demographics and where today’s highly mobile and agile workforce ‘fits’ for the Millennial generation.

This highly interactive course will deliver insights and share experiences with a variety of strategies focusing on finding those ‘needles in the haystack ’ through social and other digital tools that MOST RECRUITERS EITHER NEVER THINK TO LEVERAGE or perhaps DON’T EVEN KNOW EXIST .

REGISTER NOW and you will walk away with an entirely new set of tools, applications, and strategies to help uncover the best candidates available for your organisation today.

LEARNING OBJECTIVES

UNCOVER The Many AI And Machine Learning Based Sourcing And Screening Tools Available In The Market
LEARN HACKS That Will Save You Time And Money In Finding And Placing Game Changing Talent
LEARN How To Source, Attract And Engage Game-changing Talent In This Era Of Social, Digital And Virtual Recruiting
ASSESS And MEASURE The Effectiveness Of Virtual Recruitment Activities – ROI (Return Of Investment)
AUTOMATE Parts Of Your Sourcing And Recruitment Processes Allowing You To Focus On Candidate Engagement
APPRECIATE The Subtle Differences Between Synchronous And Asynchronous Candidate Screening
IMPLEMENT A Best-Practice Online Candidate Engagement Strategy And Nail Your Candidate Experience
MASTER The Art Of Staying Connected With Your Candidates Digitally And Remotely
EVALUATE Your Employer Brand And How To Maximise It In Virtual Recruiting

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Making the Deal: Effective Commercial Contract Clauses Negotiations (10-11 July 2024) St. Giles Boulevard Hotel, Kuala Lumpur

Wed, 15 May 2024 03:25:14 GMT

OVERVIEW

Negotiating in business is a fact of life, whether it be to close a contract or resolve a dispute. Contract negotiation is the process of coming to an agreement on a set of legally binding terms (negotiation not only with marketplace). It could be with parent company, subsidiaries, suppliers, clients or even internal stakeholders. It could be across internal departments or subsidiaries e.g. Engineering, Production, Finance, and Safety functions. Failure to negotiate a robust contract resulting in reduced profitability and increased business risk, and an increase in personal stress and operational costs.

When two parties negotiate, both parties seek to obtain favourable terms and minimize financial, legal and operational risk. As a result, good negotiating skills can be a valuable asset. This course is custom-made for those who regularly encounter contracts in their everyday role or business. It is designed to provide you with the essential practical skills and knowledge to avoid financially devastating contractual errors.

The course will enable you to deal with negotiating commercial contracts. You will have the skills and knowledge to confidently overcome the complexities inherent in dealing with commercial contracts negotiation in the corporate world.

Two key ingredients to successful contract management are the negotiation of terms and conditions to match business outcomes and a robust, well devised contract design process based on the principle of contract law. Contracting arrangements are governed by commercial and contract law. Both parties are to choose the terms of the contract within the limits of the law.

This intensive training could prevent your organisation losing significant sums of money as it firstly establishes a solid understanding of the benefits of good contract negotiating and how to create a function capable of delivering those benefits through organisational excellence by interpreting the contractual clauses & contractual risks.

Even if you are a contract manager who does not draft the contract, your input to the drafting team/ legal staff is valuable, and will be improved after attending this training.

Even if you are a lawyer who is not involved in business negotiation, it is a vital skill for lawyers to develop effective negotiation skills & make sure contract content is well devised and matches with the business outcomes.

LEARNING OBJECTIVES

INTERPRET contract law principles & contract clauses in commercial negotiation processes
DISCUSS right specifications in the commercial contract terms & clauses for effective negotiation
LEARN the purpose of contract and legal, terms, conditions & implication to prevent contract failure
IDENTIFY and address different types of underlying interests in the beginning of the negotiation
AVOID common obstacles & mistakes pre, during contract negotiation and poor vetting on suppliers contract
UNDERSTAND contractual risks, evaluate potential parties involved & essential elements of negotiation
DEVELOP a personal action plan for improvement in commercial negotiation
BUILD confidence in your negotiation ability with a good interpretation of commercial clauses in a contract
NAVIGATE difficult topics & conflicting interests/ priorities during negotiation

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Cross Examination in Domestic Inquiry Under Employment Law (23 - 24 May 2024) The Gardens Hotel, Kuala Lumpur

Fri, 23 Feb 2024 06:10:38 GMT

OVERVIEW

Improper handling of misconduct and domestic inquiry can result in the Industrial Court ruling in favour of the employee and subsequently leading to costly monetary compensation by the employer .

There is always pressure on people managers and HR professionals to handle and manage misconduct effectively and efficiently. Managing misconduct in the workplace & conducting domestic inquiry is an interactive program essential for all people managers to engage and get qualified in changing their approach to manage major and minor misconduct issues seamlessly and in compliance with the law.

This 2 day practical and hands-on course enables participants to understand the importance of holding a proper domestic inquiry (DI) as well as adhering to strict procedural requirements, in order to withstand the scrutiny of the Industrial Court in the dismissal of an employee.

The course teaches step by step process from preliminary investigation to post domestic inquiry. It is an in-depth understanding of the legal aspects, the procedural aspects and pitfalls of a domestic inquiry process. During this training program, a MOCK Domestic Inquiry will be conducted to give participants an opportunity to hone their practical skills so that they will have more confidence when conducting domestic inquiries at their workplace.

LEARNING OBJECTIVES

RECOGNISE the Malaysian Court System, Employment Act 1955 & Industrial Relation Act 1967
GRASP Disciplinary Procedure in line with the Law of Natural Justice
UNDERSTAND the domestic inquiry system and process from pre-liminary to post domestic inquiry
MANAGE which documentation to use, when, why, and how
HANDLE grievances, sexual harassment & all type of misconduct
AVOID the pitfalls through real life case studies discussion in the training
EXPERIENCE a mock Domestic Inquiry on Misconduct that is Minor or Major
LEARN to draft proper charges with the material particulars
UNDERSTAND the role of the Board of Inquiry members, prosecuting officer and various players in the DI process
UNDERSTAND how to present the facts of the case before the Inquiry Panel
UNDERSTAND how to evaluate evidence during the inquiry and write the Inquiry Report

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Landlord & Tenant Law: Managing Commercial Tenancies, Negotiations and Lawful Evictions 10 CPDs (4 - 5 March 2024) The Gardens Hotel, Kuala Lumpur

Tue, 28 Nov 2023 08:09:00 GMT

OVERVIEW

Dealing with a commercial tenancy, lease agreement or renewal requires skills that develop over time and through experience. To identify the relevant features of a commercial tenancy, lease and rent review clauses that may affect rental value, and to be able to make qualitative adjustments to the available evidence, landlords need skills in rental and lease interpretation resulting from an understanding of relevant legislation, case law and guidance.

This carefully crafted training content deals with the challenges and legal aspects of landlord and tenant obligations . This workshop will provide proven guidelines on how to understand important clauses found in tenancy agreements and effective negotiation methods to achieve high performing contracts. It will highlight the common problems and solutions in tenancies disputes.

This course is also intended to help participants understand the dynamics and potential conflicts involved in tenancies & lease agreements . Potential legal issues will also be discussed, including how to mitigate or avoid them. Case law studies will be studied and the

lessons to be learnt will be emphasized. This will help participants become more aware of the dynamics involved in leases and tenancies, and account for leases and tenancies when they account for leasing activities.

LEARNING OBJECTIVES

KNOW the important classification & clauses of tenancy contracts
RECOGNISE the differences of leases, licences, tenancies & land code
GO THROUGH the RIGHTS & LIABILITIES OF LANDLORD AND TENANT
LEARN the Main Terms of a Tenancy Agreement for drafting tenancy agreement
MANAGE Landlord And Tenant Disputes, Termination & Remedies In Malaysia
RECOGNISE your rights in lawful eviction & termination of agreement
BE FAMILIAR with Risk assessment in Tenancy Agreements
GRASP Joint and Several Liability in Tenancies
LEARN The Fundamental Boiler Plates Clauses in drafting effective Tenancy Agreement
ADDRESS pressing issues encountered in tenancy agreements and leases and how to resolve them

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Cross Examination in Domestic Inquiry Under Employment Law (26 - 27 February 2024) The Gardens Hotel, Kuala Lumpur

Tue, 28 Nov 2023 07:47:39 GMT

OVERVIEW

Improper handling of misconduct and domestic inquiry can result in the Industrial Court ruling in favour of the employee and subsequently leading to costly monetary compensation by the employer .

LEARNING OBJECTIVES

RECOGNISE the Malaysian Court System, Employment Act 1955 & Industrial Relation Act 1967
GRASP Disciplinary Procedure in line with the Law of Natural Justice
UNDERSTAND the domestic inquiry system and process from pre-liminary to post domestic inquiry
MANAGE which documentation to use, when, why, and how
HANDLE grievances, sexual harassment & all type of misconduct
AVOID the pitfalls through real life case studies discussion in the training
EXPERIENCE a mock Domestic Inquiry on Misconduct that is Minor or Major
LEARN to draft proper charges with the material particulars
UNDERSTAND the role of the Board of Inquiry members, prosecuting officer and various players in the DI process
UNDERSTAND how to present the facts of the case before the Inquiry Panel
UNDERSTAND how to evaluate evidence during the inquiry and write the Inquiry Report

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Unlocking the Power of Strategic Recruitment Metrics (4 - 5 March 2024) The Gardens Hotel, Kuala Lumpur

Tue, 28 Nov 2023 07:03:42 GMT

OVERVIEW

Recruitment Metrics are Key Performance Indicators (KPIs) that measure the effectiveness of the recruitment process. They include (but aren’t necessarily limited to) quality of hire, cost per hire, time to fill, source of hire, and offer to acceptance rate . They provide insights into the quality, cost, and productivity of your hiring process. After all, they provide an objective and quantifiable way to measure performance, evaluate progress, identify areas of strength and weakness, monitor trends, foster accountability and transparency, benchmark against competitors, support decision making, and drive continuous improvement. In much the same way, recruitment metrics are used to influence and determine the success of the talent acquisition function.

By leveraging these metrics, organisations can make data-driven decisions, optimise their recruitment processes, and attract, select, and retain top talent.

Recruitment Metrics are CRUCIAL for:

• Making informed decisions

• Controlling recruitment spend

• Assessing recruitment success

• Identifying inefficiencies in the recruitment process

• Enhancing the quality of hires

• Promoting diversity and inclusion

• Driving continuous improvement and success in recruitment

• Benchmarking against industry standards

DON’T MISS OUT! This comprehensive two-day workshop will shine the spotlight on the importance of making data-driven hiring decisions , the issues with traditional metrics, and what behaviours we want to create through the use of the most effective metrics in order to optimise recruitment strategies and improve overall hiring outcomes . This course provides detailed guidance for applying metrics to your hiring process. You will learn straightforward techniques to gather and use data to help you bring top talent to your organization. Learn how recruitment metrics can directly impact your organisation’s bottom line and demonstrate how you can maximise your productivity as a recruiter, talent acquisition specialist or hiring manager.

LEARNING OBJECTIVES

APPLY the skills of gathering, parsing and analysing recruiting data to improve recruitment outcomes.
MEASURE candidate experience and metrics to gain higher retention rates
GET more qualified applicants and hire the best candidates
UNDERSTAND the top 10 most important recruitment metrics
CONNECT recruiting efforts to business results & ROI
KNOW the types of sourcing metrics and tools available
DEMONSTRATE your knowledge as a recruiting expert

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Understanding ISO 410012018 Facility Management System (18 - 19 September 2023) The Gardens Hotel, Kuala Lumpur

Fri, 09 Jun 2023 03:45:41 GMT

OVERVIEW

Facility management is one of the fastest-growing management areas worldwide . It is an interdisciplinary business function, which aims to establish coordination between the demand and supply of Facility and services within all types of organisations. Facility management is vital for all organisations that engage in the management, operation and maintenance of the workplace, its assets and operational eciencies.

Why Organisations Should Have ISO 41001:2018 Facility Management System?

ISO 41001:2018 FM Management System (FMMS) Standard was published in April 2018 by the International Organisation for Standardisation (ISO). The intention of implementing an FMMS is to guide organisations to improve performance by specifying repeatable steps that FM consciously implement to achieve their objectives and performance targets, and to create a culture that reflexively engages in a continuous cycle of self-evaluation, correction and improvement of operations and processes through heightened employee awareness and management leadership and commitment. It focuses on building, implementing, maintaining and improving an integrated facility management system in organisations so that business operations can be carried out effortlessly. It is the world’s first standard for facility management systems , against which a facility management organisation can be assessed and measured.

Who Can Implement ISO 41001:2018?

ISO 41001:2018 is a non-sector specific international standard, and therefore, it can be used worldwide by all organisations involved in facility management. Both public and private sector organisations can use it, irrespective of their type, size and nature. Organisations having other management systems in practice can also implement ISO 41001 facility management system. Integration with other management systems , such as ISO 9001 quality management system, ISO 14001 environmental management system and ISO 45001 occupational health and safety management systems is not a dicult task as all such management systems share a common structure and approach.

In this intensive 2-Day training, it will cover the “What” (ISO requirements) and the “How”, in conforming to the auditable clauses requirements. ISO 41001:2018 Facility Management System provides a structured framework that helps organisations to meet the upcoming market potentials and challenges . The understanding of the FM Management System will be explained by a renowned FM practitioner, translating the seemingly complex ISO Management System, into easy to understand terms.

OBJECTIVES

KNOW the Process Approach and Methodology in Facility Management
GRASP the FM Management System and Its Application for continuous improvement
UNDERSTAND FM Management System’s Framework for facilitating the needs of the organisation
IMPROVE functional effectiveness & efficiency of FM service deliverables
ACHIEVE FM Financial performance & business sustainability
MANAGE risks and comply legal compliance

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Cybersecurity Risk & Compliance 14 CPEs (21 - 22 August 2023) The Gardens Hotel, Kuala Lumpur

Tue, 23 May 2023 02:24:08 GMT

OVERVIEW

In today's digital landscape, the protection of networks and data access has become a critical concern for organizations of all sizes. Cyber threats have become more sophisticated and prevalent, making it imperative for companies to proactively manage cybersecurity risks as a crucial aspect of their operations.

However, relying solely on technological solutions is no longer enough to combat cyber threats. Organizations need to actively manage cybersecurity risks by adopting a comprehensive approach that combines people, processes, and technology. This approach will help organizations stay ahead of cyber threats, minimize the impact of potential breaches, and maintain business continuity.

Our cybersecurity program is designed to equip organizations with the necessary knowledge and skills to manage cybersecurity risks effectively. Our program covers a wide range of topics, including threat intelligence, risk management, incident response, and compliance with cybersecurity regulations. Our experienced trainer will guide you through a hands-on training program that will help you develop the necessary skills to manage cybersecurity risks in your organization.

By completing our program, you will gain a comprehensive understanding of cybersecurity risks and learn how to identify and manage them proactively. You will be equipped with the skills to develop and implement a cybersecurity program that aligns with industry standards and regulatory requirements, enhancing your organization's cybersecurity posture.

LEARNING OBJECTIVES

UNDERSTAND the current threat landscape and its impact to the business
ASSESS the risks of emerging threats profiles to your organisation
COMPREHEND cyber threats and controls, such as viruses, phishing scams, and social engineering threats
ANALYZE the development of cybersecurity over time and its impact through case studies
EVALUATE the impact of cyber attacks and identify business process and recovery priorities
ADHERE to regional cybersecurity, computer crime, and data protection laws and regulations
EXPLORE the challenges of investigating a cyber breach and its penalties
RECOGNIZE best practices in cybersecurity, including ISO27001, NIST, COSO, and COBIT
COMPARE and contrast different cybersecurity practices, including cloud security, SOC, vulnerability scanning, and ethical hacking.
DEVELOP a cyber risk assessment and scoping for different organizations

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Financial Statement, Cash Flow & Budget Plan (9-10 July 2026) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

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At the end of the course, you will be able to speak the same language as your finance colleagues , understand performance metrics, read and use company reports, and grasp other managerial accounting issues.

Procurement Fraud Risks, Audit and Internal Controls for Public and Private Sectors (6-7 July 2026) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

Protect Your Business Against Expensive Malpractices and Fraudulent Behaviour

AI Mastery for HR: ChatGPT & DALL-E (1-2 July 2026) St Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

Advanced Skills The Wise Negotiator: Subliminal NLP™ in Negotiation (29-30 June 2026) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

Our research team aims to produce principled and innovative leaders who improve the world . To make a difference, you must first be able to influence people. By understanding how to negotiate effectively, you can gain a competitive advantage, achieve business objectives, and effect change.

In reality, NEGOTIATION occurs almost on an everyday basis and often in situation we do not even think about as a negotiation with our peer at workplace.

When do you negotiate?

• Negotiate on Minimising Costs

• Negotiate Your Way Out of Adversity

• Negotiate Solution Due to The Delays

• Negotiate With Your Current and New Vendors

• Negotiate With Customers That You Cannot afford to lose

• Negotiate Financial Impact in multiple project management

• Negotiate with your employees on employment performance and benefits

• Negotiate For Better Collaboration Rather than Confrontation With Stakeholders (Internal and External Partners)

“It’s Not Just The Terms Of A Deal That Matter, But Also How The Parties Feel When They Walk Away.”

Scenario Development for a Re-invented Future (29-30 June 2026) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

Next Generation Leadership for New and Seasoned Managers (24-25 June 2026) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

Practices For Hiring Smart: Competency-Based Interview And Selection (27-28 April 2026) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

People & Performance Excellence Masterclass: Driving Excellence Through KPI, OKR, and Competency Mastery (27-28 April 2026) St. Giles Boulevard Hotel, Kuala Lumpur

ABOUT THE PROGRAM

Cybersecurity Incident Response, Forensic Analysis and Compliance (23-24 April 2026) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

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Contract Law for Managers and Non Legal Professionals: Achieve Legal Clarity and Confidence in Contract Law (20 - 21 April 2026) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

Domestic Inquiry Panel Training: Investigation, Inquiry & Findings (13-14 April 2026) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

Malaysia Landlord & Tenant Law: Commercial Tenancy in Drafting, Negotiation & Remedies (13-14 April 2026) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

WHAT YOU WILL LEARN

Creative Critical Thinking for Innovative Problem Solving & Decision Making (6-7 April 2026) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

The Power of Training Needs Analysis to Drive Success: From Analysis to Report with AI & Padlet in TNA (8-9 December 2025) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

Next Generation Leadership for New and Seasoned Managers (3-4 December 2025) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

Alternative Dispute Resolution: Understanding Mediation, Arbitration, Litigation and Court Proceedings (3-4 December 2025) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

AI Driven: Mastery for Leaders (1-2 December 2025) St. Giles Boulevard Hotel, Kuala Lumpur

Next-Gen Talent Matching: Strategies and Tactics for Leveraging AI in Modern Recruitment (1-2 December 2025) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

Practices For Hiring Smart: Competency-Based Interview & Selection (27-28 October 2025) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

Advanced Skills The Wise Negotiator: Subliminal NLP in Negotiation (3-4 November 2025) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

Our research team aims to produce principled and innovative leaders who improve the world . To make a difference, you must first be able to influence people. By understanding how to negotiate effectively, you can gain a competitive advantage, achieve business objectives, and effect change.

In reality, NEGOTIATION occurs almost on an everyday basis and often in situation we do not even think about as a negotiation with our peer at workplace.

When do you negotiate?

• Negotiate on Minimising Costs

• Negotiate Your Way Out of Adversity

• Negotiate Solution Due to The Delays

• Negotiate With Your Current and New Vendors

• Negotiate With Customers That You Cannot afford to lose

• Negotiate Financial Impact in multiple project management

• Negotiate with your employees on employment performance and benefits

• Negotiate For Better Collaboration Rather than Confrontation With Stakeholders (Internal and External Partners)

“It’s Not Just The Terms Of A Deal That Matter, But Also How The Parties Feel When They Walk Away.”

IT & Cybersecurity Audit (16-17 October 2025) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

Magnitude Of Essential Managerial Finance For Facilities Management (1-2 December 2025) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

Navigating Tender Bids Proposal: Effective Drafting, Vetting, Negotiating and Dispute Management (29-30 October 2025) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

Internal Controls Masterclass (14 - 15 August 2025) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

This workshop aims to convince you of the importance of effective internal controls for financial, operational and compliance reasons with a practical focus to enable you to apply effective control practices at your workplace.

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Cybersecurity Incident Response, Forensic Analysis And Compliance 14 CPEs (25-26 August 2025) St. Giles Boulevard Hotel, Kuala Lumpur