ABOUT THE PROGRAM
When performance isn’t managed properly, organizations end up paying for it in silence: people are unsure of what “success” even looks like, goals are set randomly, evaluations feel inconsistent, and teams start dragging under the weight of unclear expectations. Managers avoid tough conversations, reviews get reduced to a quick number or percentage, and small problems grow into full-blown performance issues that could’ve been fixed early.
Without a clear, structured framework, both HR and managers struggle to maintain fairness, alignment, and accountability. Time gets wasted. Talented people lose motivation. Underperformance slips through the cracks. And the organization misses chance after chance to strengthen its talent pipeline.
This two-day program equips Managers and Team Leaders with practical, usable tools to set meaningful KPIs, align them with organizational objectives, identify Key Result Areas, and understand the core components of a proper Performance Management System. Participants will learn how to create clarity, maintain consistent standards, and drive performance conversations that actually lead to improvement rather than confusion.
The goal is simple: turn performance management into a disciplined, repeatable process that supports employee growth and organizational results; not a once-a-year form-filling ritual.
JOIN US to build a performance culture where clarity is the norm, accountability is shared, and every review becomes a genuine driver of progress and growth.
BENEFITS FROM ATTENDING
- EXPLAIN the importance of performance management and how it drives clarity, accountability, and successful outcomes across the organization.
- DIFFERENTIATE between KRAs, KPIs, and OKRs, and apply each element effectively within various roles and functions.
- ALIGN individual KPIs and OKRs with organizational objectives, ensuring they reflect the employee’s core responsibilities.
- MAKE performance expectations visible and trackable through a clear, structured review schedule.
- APPLY the KPI-setting process (objectives → KRAs → KPIs → SMART targets) to create measurable, meaningful performance expectations for all employees.
- IDENTIFY critical success factors in managing performance and define the manager’s role within a continuous performance management cycle.
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