Public Training

OVERVIEW Protect Your Business Against Expensive Malpractices and Fraudulent Behaviour The rise in contract management and the outsourcing of goods and services has created an increase in procurement fraud, which can occur at any stage of the contracting and procurement process. Appropriate controls, fraud prevention strategies and proper tendering processes are necessary in the fight against this fraud. It is important to remember that maintenance of financial controls remains critical in this age of digitalisation. Public and private sectors must continue to comply with legal responsibilities and related guidance on financial governance. It is essential that all staff maintain financial records and decision logs – regardless of any circumstances - so that audit trails are preserved . Procurement, finance, and payroll staff, as well as those who requisition or authorise the purchase of goods, services and works should familiarise themselves with the controls set out to prevent fraud , identify key parameters for auditors in assessing the risk of sub-optimal procurement, and how they should prioritise and conduct their audits to check if these risks have materialised, including the risk of fraud and corruption. Procurement fraud can occur through departmental purchasing of goods and services, as well as through contractual arrangements with external service providers. It can occur in many different ways. Fraud within the procurement life cycle is high risk and can result in recurring losses. You may be at risk due to fraudulent activities conducted by internal staff, collusion between internal staff and external service providers or external service provider or industry collusion. This workshop offers insight into the specific risks and possible management techniques in procurement in good or tough times. This 14 hours training programme would equip participants with the knowledge, skills, and techniques to deter, prevent, and detect various devastating types of fraud. JOIN US to learn how to identify procurement fraud situations, uncover rogue operatives and threats and provide a higher level of transparency and control over all elements of your purchasing requirements.

OVERVIEW Conflicts are an inevitable part of any fast-moving business environment. When left unmanaged, they can escalate into costly legal battles, strained relationships, and disrupted operations. Despite this, many professionals and organizations still struggle to resolve disputes efficiently due to a lack of understanding of Alternative Dispute Resolution (ADR) methods . Without the right skills, even routine conflicts can become complex, time-consuming, and damaging to a company’s reputation and bottom line. " In dispute resolution, the goal is not to defeat the other side, but to find a just and lasting solution. " Pro ciency in ADR empowers professionals to handle disputes constructively, without resorting to litigation . Whether it’s through negotiation, mediation, or arbitration, ADR offers flexible and cost-effective ways to resolve conflicts while preserving valuable business relationships . But successfully applying these methods requires more than just basic knowledge—it calls for strategic thinking, practical skills, and the ability to navigate legal frameworks con fidently. This 2-day intensive ADR training bridges that gap. Designed for legal, HR, and business professionals , the course delivers practical tools to resolve disputes before they escalate . Participants will gain hands-on experience in negotiation and mediation techniques , understand the structure and process of arbitration , and learn how to draft clear and enforceable ADR clauses in contracts. Throughout the program, you’ll participate in real-world case studies , role plays , and negotiation simulations that reinforce learning and prepare you for high-stakes conflict resolution. From dealing with internal workplace disagreements to managing external disputes with clients, vendors, or partners—you’ll be equipped to approach conflicts with clarity, professionalism, and confidence. Whether your goal is to reduce litigation costs , strengthen your negotiation position , or protect your organization’s interests , this course will give you the skills and insights to make it happen. JOIN US to master practical ADR techniques , minimize legal risk , and turn conflict into an opportunity for collaboration and growth.

OVERVIEW Leaders who do NOT utilize AI tools risk inefficiencies in TIME Management and PRODUCTIVITY Gains. They may struggle with outdated communication methods, document handling, and feedback processes, leading to reduced employee engagement and performance. Without AI-driven approach, they may miss out on critical insights and trends, hindering informed decision-making and strategic planning . Leaders should leverage AI to streamline operations, improve productivity and stay competitive in the market. Throughout these nine modules , participants will engage with various AI tools such as ChatGPT, DALL-E, CoPilot, Gemini, Zapier, Gamma and more to enhance managerial capabilities and organizational efficiencies across different domains. From leveraging ChatGPT for quick information retrieval and content creation to utilizing DALL-E for creative visual content, each module addresses specific challenges and opportunities in modern workplace environments . Ethical considerations and governance in AI usage will also be explored to ensure responsible usage and safeguarding of data integrity. Any professionals from a wide range of departments and industries can benefit from AI training to enhance their respective functions, improve efficiency, and stay competitive in their fields. Participants will craft practical prompts and activities aimed at improving internal communication, document management, performance reviews, data analysis, decision-making processes, and multi-channel campaigns for personal and employer branding. Efficiency through AI Enhanced Communication Streamlined Document Management Effective Performance Reviews Data Analysis and Reporting Empowered Decision-Making Creative Content Visualization Multi-Channel Campaign Optimization Ethical AI Usage By the end of the training, participants will have developed a fundamental toolkit of AI skills and strategies to optimise performance, productivity, and decision-making across their respective roles and departments. JOIN US for a tailored 2-day training modules designed for professionals who want to harness several stand-alone innovative AI tools.

OVERVIEW Does this sound familiar? We have managers, but not strong leaders, in our organization. A company’s management team impacts many areas of the organization ranging from employee productivity and retention to business profitability and long-term objectives. A good new manager training program is the first step to building a management team equipped with skills to successfully motivate and lead a team . Most first-time managers are promoted because they excelled as individual contributors. However, just because an employee was a high-performing individual contributor doesn't mean he or she has the skills needed to be an effective leader. As a result, this transition can be stressful. New managers face a host of new responsibilities. Many new leaders now manage former colleagues , some of whom they may have competed against for their new management position. To develop leadership skills, leaders must first have the emotional intelligence to recognize their innate leadership strengths. Top 3 Reasons Why You Should Sign Up For This New Managers’ Training that Benefits The Whole Organisation: INCREASED PRODUCTIVITY : Managers who communicate effectively tend to have motivated & productive teams. IMPROVED RETENTION : Managers with the proper skill sets can significantly impact employee retention. INCREASED MANAGER CONFIDENCE : Managers adapt quickly to their roles when they are given the right tools to succeed in their new position. This intensive two-day leadership management training is designed for new managers who want to grow their management skills and get on the fast track to achieving leadership success. This training will cover proven management techniques and powerful strategies you need to become a stronger, more confident and respected leader. This training focuses on fundamental skills for new managers which includes Communication, Leading High Performance Team, Problem Solving, Creative Critical Thinking, Decision Making, and Giving Feedback . In this highly interactive and engaging training, participants will acquire valuable new skills through 10 modules. The bottom line? Greater confidence & influence to inculcate a high-performance culture when they assume the role of a leader. When new managers have strong soft skills , it can also help them build relationships with their team members that are marked by trust and mutual respect . This training can help managers reach their full potential by helping them develop a leader's mindset, learn how to effectively manage former co-workers, and identify and bridge their own skills gaps as a leader. From there, they can empower their team members to do the same. SIGN UP now and experience 7 fundamental leadership skills through 10 thought provoking modules taught by Mr Soo Hoo Yoon Hunn, Leadership Expert and Certified NLP Practitioner with over 16 years of experience in the field. Send your new managers and help them to develop skills & succeed.

OVERVIEW Have you noticed that nearly everything in life requires compromise and thus requires some degree of negotiation to get more of what you want and less of what you don’t want? Negotiation is a vital skill for professionals across every job function, whether it applies to partners, vendors, colleagues, employees, or recruits. Successful negotiation requires self-awareness, preparation, and practice. Our research team aims to produce principled and innovative leaders who improve the world . To make a difference, you must first be able to influence people. By understanding how to negotiate effectively, you can gain a competitive advantage, achieve business objectives, and effect change. In reality, NEGOTIATION occurs almost on an everyday basis and often in situation we do not even think about as a negotiation with our peer at workplace. When do you negotiate? • Negotiate on Minimising Costs • Negotiate Your Way Out of Adversity • Negotiate Solution Due to The Delays • Negotiate With Your Current and New Vendors • Negotiate With Customers That You Cannot afford to lose • Negotiate Financial Impact in multiple project management • Negotiate with your employees on employment performance and benefits • Negotiate For Better Collaboration Rather than Confrontation With Stakeholders (Internal and External Partners) Our Wise Negotiator content delivery is NOT your typical negotiation training. Firstly it is NOT just slide and tell. Secondly, you will engage in negotiations and receive feedback in the class . Beyond learning the frameworks and skills associated with negotiating, you will practice putting these new skills into action. You will also learn to understand, plan, and achieve your objectives in a variety of contexts by incorporating neurolinguistic programming (NLP) in negotiation process . Trainer will demonstrate the essence of Neuro-Linguistic Programming (NLP) techniques using a variety of learning modalities and NLP techniques. “It’s Not Just The Terms Of A Deal That Matter, But Also How The Parties Feel When They Walk Away.”





