Public Training


08 Feb, 2024
OVERVIEW In a fast-paced business landscape, HR professionals face the challenge of managing diverse responsibilities efficiently. As technology continues to evolve, here are new tools to improve the efficiency of your work . The incorporation of Artificial Intelligence (AI) tools, such as ChatGPT and DALL E, has the potential to bring about huge benefits to the industry. Before diving into the opportunities of using these AI technologies in HR processes, it is important to understand what we are dealing with. ChatGPT is essentially language model developed by OpenAI. It has been trained on vast amounts of data and is able to understand and respond to human language to complete various language-based tasks. For example: answering questions, writing, creating content, researching & summarizing information. TOP 4 REASONS ChatGPT saves HR time 1. Facilitate a more efficient screening process 2. Automate responses for FAQ from employees and candidates 3. Support in interview preparation tailored to specific roles 4. Create onboarding guides and training materials for new hires DALL-E is an AI system that can create realistic images and art from a description in natural language. It excels in generating visual content, pushing the boundaries of AI's creative potential. For example: drawings, paintings and photos. TOP 4 REASONS DALL-E saves HR time 1. Generate visual content for job listings and internal communication 2. Cultivate a positive employer brand image through engaging visual content 3. Create illustrations and graphics that effectively convey concepts for training purposes 4. Generate personalised graphics for employee recognition, awards, or milestones The new AI technology is a big leap forward, but are you ready to take advantage of its rapid development and leverage its capabilities and address its risks ? Elevate your HR practices with cutting-edge AI technology! Join us for a tailored 2-day training module designed for HR professionals who want to harness the full potential of ChatGPT, DALL-E, and explore additional innovative AI tools. Discover how AI can streamline processes, enhance employee engagement, and revolutionize the way you manage HR functions, all while maintaining privacy and adhering to governance standards.
08 Feb, 2024
OVERVIEW In today’s competitive business environment, organisations need to keep changing and upgrading to improve their products or services to remain relevant and competitive. As an organisation changer, facilities are also required to undergo transformations to support and enable organizational change. Facilities management effort is largely aimed at conducting continual facilities improvements since most repetitive activities have been outsourced. The primary focus is adding value to its organisation through initiating and implementing projects that support business objectives, needs, changes and challenges. Project management skills are more important now than ever, in the new normal after Covid, for facilities managers to provide leadership in initiating facilities solutions to support organizational change and enhancing facilities services to be innovative, productive, and create a better-quality workplace. Managing facilities projects is different from managing routine tasks. The primary responsibilities are to plan, organize, and control a project to its successful completion and to ensure smooth transition to operations. To do that, the facilities manager needs to gather what work needs to be done, get the right resources to the right work, manage the communication among all the stakeholders, people who have vested interest in the project, involved and control the plan when the project requirements change. Chances are you have been or are anticipating being tasked to manage projects because you have shown great success getting tasks done. When that happens, you will be tempted to neglect the strategic aspect of the facilities management’s role and immerse yourself in the tactical and operational aspects. This seminar sets out to demystify the project management process and equip the team with the tools and techniques to control as well as deliver projects in line with expectations. Participants will be shown how to define a project brief, assign responsibilities, produce a time plan, communicate and measure progress, troubleshoot, control documents and to assemble support. The trainer will take delegates through a tried and tested facility project knowledge and illustrate the application of a feasible methodology.
07 Feb, 2024
OVERVIEW Have you noticed that nearly everything in life requires compromise and thus requires some degree of negotiation to get more of what you want and less of what you don’t want? Negotiation is a vital skill for professionals across every job function, whether it applies to partners, vendors, colleagues, employees, or recruits. Successful negotiation requires self-awareness, preparation, and practice. Our research team aims to produce principled and innovative leaders who improve the world . To make a difference, you must first be able to influence people. By understanding how to negotiate effectively, you can gain a competitive advantage, achieve business objectives, and effect change. In reality, NEGOTIATION occurs almost on an everyday basis and often in situation we do not even think about as a negotiation with our peer at workplace. When do you negotiate? • Negotiate on Minimising Costs • Negotiate Your Way Out of Adversity • Negotiate Solution Due to The Delays • Negotiate With Your Current and New Vendors • Negotiate With Customers That You Cannot afford to lose • Negotiate Financial Impact in multiple project management • Negotiate with your employees on employment performance and benefits • Negotiate For Better Collaboration Rather than Confrontation With Stakeholders (Internal and External Partners) Our Wise Negotiator content delivery is NOT your typical negotiation training. Firstly it is NOT just slide and tell. Secondly, you will engage in negotiations and receive feedback in the class . Beyond learning the frameworks and skills associated with negotiating, you will practice putting these new skills into action. You will also learn to understand, plan, and achieve your objectives in a variety of contexts by incorporating neurolinguistic programming (NLP) in negotiation process . Trainer will demonstrate the essence of Neuro-Linguistic Programming (NLP) techniques using a variety of learning modalities and NLP techniques. “It’s Not Just The Terms Of A Deal That Matter, But Also How The Parties Feel When They Walk Away.”
07 Feb, 2024
OVERVIEW Increasingly, all executives, especially those moving into managerial level, need to understand and apply financial know-how in their daily work. Executives need to also know how the business’s operation activities are being captured in the financial reports and what they can do to help improve the business performance. Gaining financial acumen as part of management skills is very important for anyone who wishes to progress up the career path in any organisation, regardless of their current role and responsibilities. In these tough times, there is an even greater need to understand financial information, particularly the balance sheet, profit and loss account, and cash flow statement as companies strive to enhance their shareholder value. Decisions made without properly understanding the financial implications may lead to reduced profits (or even losses), and a reduction in shareholder value. By raising financial awareness, participants are better able to manage budgets, revenues, costs, profits and cash. This workshop will provide basic financial principles and cover the generic financial management tools necessary for decision making . Learning is achieved through examples and topic-related class activities which reinforce theory and successfully simplify the financial topic for the non-financial person . This 2-days practical course is designed to provide an introduction to basic accounting terms and basic financial knowledge to help you be a step ahead when it comes to taking on more responsibilities such as financial planning via budgeting decisions and other decisions that rely on financial data for your department and organisation. It is designed to demystify financial jargon and concepts for non-finance managers . In addition, you will learn to carry out an effective investment appraisal process. This is an essential skill for all non-finance professionals such as board members, company secretaries, directors, managers and high level executives across all industry types. At the end of the course, you will be able to speak the same language as your finance colleagues , understand performance metrics, read and use company reports, and grasp other managerial accounting issues.
04 Dec, 2023
OVERVIEW Does this sound familiar? We have managers, but not strong leaders, in our organization. A company’s management team impacts many areas of the organization ranging from employee productivity and retention to business profitability and long-term objectives. A good new manager training program is the first step to building a management team equipped with skills to successfully motivate and lead a team . Most first-time managers are promoted because they excelled as individual contributors. However, just because an employee was a high-performing individual contributor doesn't mean he or she has the skills needed to be an effective leader. As a result, this transition can be stressful. New managers face a host of new responsibilities. Many new leaders now manage former colleagues , some of whom they may have competed against for their new management position. To develop leadership skills, leaders must first have the emotional intelligence to recognize their innate leadership strengths. Top 3 Reasons Why You Should Sign Up For This New Managers’ Training that Benefits The Whole Organisation: INCREASED PRODUCTIVITY : Managers who communicate effectively tend to have motivated & productive teams. IMPROVED RETENTION : Managers with the proper skill sets can significantly impact employee retention. INCREASED MANAGER CONFIDENCE : New managers adapt quickly to their roles when they are given the right tools to succeed in their new position. This intensive two-day leadership management training is designed for new managers who want to grow their management skills and get on the fast track to achieving leadership success. This training will cover proven management techniques and powerful strategies you need to become a stronger, more confident and respected leader. This training focuses on fundamental skills for new managers which includes Communication, Leadership Style, Leading High Performance Team, Problem Solving, Creative Critical Thinking, Decision Making, and Giving Feedback. In this highly interactive and engaging training, participants will acquire valuable new skills through 10 modules. The bottom line? Greater confidence & influence to inculcate a high-performance culture when they assume the role of a leader. When new managers have strong soft skills , it can also help them build relationships with their team members that are marked by trust and mutual respect . This new manager training can help new managers reach their full potential by helping them develop a leader's mindset, learn how to effectively manage former co-workers, and identify and bridge their own skills gaps as a leader. From there, they can empower their team members to do the same. SIGN UP now and experience 10 thought provoking modules taught by Mr Soo Hoo Yoon Hunn, Leadership Expert and Certified NLP Practitioner with over 16 years of experience in the field. Send your new managers and help them to develop skills & succeed.
28 Nov, 2023
OVERVIEW Bringing leaders up-to-speed is tough . Whether you’re looking for a new, streamlined process to train your new hires, or want to supplement the existing programme you’ve built, it’s tricky to quickly get leaders up to speed. Organisations try THEIR BEST to HIRE the best individuals who possess ideal leadership competencies to avoid bottom up failure. There are many CHALLENGES that High-Potential Leaders, Aspiring Leaders, First-time Leaders or New Leaders face. Maybe they are struggling with delegating or communicating effectively with team members. Maybe they are struggling to think like a leader, or maybe they are even their prior peers’ new boss. Often, leaders have already developed a robust technical skill set from working as a high-performing individual contributor. However, leaders are going to be judged and evaluated on their “human skills,” NOT just their technical ones. These are common challenges for first-time leaders, and navigating them is critical not only for their own success but their team’s and their organisation’s. Our 2-day Intensive Programme prepares aspiring future new leaders through a “series of simulated activities” that addresses the “dynamics” of management. By helping new managers develop a leader’s mind-set, learn how to effectively manage former co-workers, and identify and bridge their own skills gaps as a leader, this training can help them reach their full potential. Then, they can empower their team members to do the same and achieve group goal as a team. In our program, you will leave the training with the skills you need to lead a high performing team, delegate, motivate and manage team performance. The deliverables will be truly experiential where the participants will expect to learn 12 intensive modules . It is almost like dipping their foot in the pool of what it would be like to really manage people. Why NEW & Seasoned Leaders Should Attend? We have all seen the impact that poor leadership can have on a team or company. Poor leadership leads to underperformance, disengagement, and high turnover. On average, there are more than two million people stepping into management roles for the first time every year. There’s no better time for companies to shift their perspective on training. Gone are the days when training was just for new employees. For new and existing leaders and their teams to Do Better Work, companies need to train new and existing leaders that prepare them for new emergent challenges in the new norm.
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