OVERVIEW
Conflicts are an inevitable part of any fast-moving business environment. When left unmanaged, they can escalate into costly legal battles, strained relationships, and disrupted operations. Despite this, many professionals and organizations still struggle to resolve disputes efficiently due to a lack of understanding of Alternative Dispute Resolution (ADR) methods. Without the right skills, even routine conflicts can become complex, time-consuming, and damaging to a company’s reputation and bottom line.
"In dispute resolution, the goal is not to defeat the other side, but to find a just and lasting solution."
Pro ciency in ADR empowers professionals to handle disputes constructively—without resorting to litigation. Whether it’s through negotiation, mediation, or arbitration, ADR offers flexible and cost-effective ways to resolve conflicts while preserving valuable business relationships. But successfully applying these methods requires more than just basic knowledge—it calls for strategic thinking, practical skills, and the ability to navigate legal frameworks con dently.
This 2-day intensive ADR training bridges that gap. Designed for legal, HR, and business professionals, the course delivers practical tools to resolve disputes before they escalate. Participants will gain hands-on experience in negotiation and mediation techniques, understand the structure and process of arbitration, and learn how to draft clear and enforceable ADR clauses in contracts.
Throughout the program, you’ll participate in real-world case studies, role plays, and negotiation simulations that reinforce learning and prepare you for high-stakes conflict resolution. From dealing with internal workplace disagreements to managing external disputes with clients, vendors, or partners—you’ll be equipped to approach conflicts with clarity, professionalism, and confidence.
Whether your goal is to reduce litigation costs, strengthen your negotiation position, or protect your organization’s interests, this course will give you the skills and insights to make it happen.
JOIN US to master practical ADR techniques, minimize legal risk, and turn conflict into an opportunity for collaboration and growth.
LEARNING OBJECTIVES
- ANALYSE the application of ADR in commercial disputes.
- DEMONSTRATE practical ADR techniques in commercial disputes.
- IDENTIFY the legal framework and ethical considerations in ADR.
- APPLY effective negotiation strategies, including BATNA and WATNA.
- UNDERSTAND the fundamentals of ADR, including Mediation, Negotiation, and Arbitration.
- GAIN practical experience through role-playing simulations to strengthen ADR skills.
- EVALUATE the advantages and challenges of integrating ADR with court proceedings.
- ENHANCE decision-making abilities to resolve disputes efficiently and cost-effectively.
- BUILD confidence in managing high-tension situations during dispute resolution.
- DEVELOP skills in drafting and negotiating ADR clauses in commercial contracts.
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