Mastering Investigative Interviewing: Advanced Techniques for Accurate and Complete Evidence Gathering in Public and Private Sectors (21 - 22 April 2025) St. Giles Boulevard Hotel, Kuala Lumpur

OVERVIEW

While numerous concerns have been voiced over the past decade regarding inappropriate questions styles of investigative and evidential interviewers, effective investigative interviewing is a cornerstone of successful investigations. It is imperative to dive into the intricacies of this critical skill, providing advanced techniques to extract accurate and complete information from witnesses, suspects, and victims.


This two-day training program on investigative interviewing is designed to equip participants with effective multi-dimensional techniques for gathering accurate and context-driven information. It aims to reduce sensitive cases or incidents by improving investigation outcomes through a thorough understanding of human behavior, memory management, and advanced interviewing techniques. Participants will enhance their ability to gather reliable information, manage conversations with empathy, and apply psychological and neuro-scientific insights to understand interviewees better. The skills acquired will not only improve investigation outcomes but also enhance overall communication and management capabilities within their teams.


By focusing on the human side of investigations, the training addresses the most complex and critical aspects of any investigative process based on the following techniques:


Psycho-Emotional & Neuro-Scientific Profiling

  • Conversation Management
  • Deception Management
  • Cognitive Interviewing
  • Memory Management
  • Elicitation Techniques
  • Multi Level Profiling
  • False Testimonies


JOIN US to experience this comprehensive two-day training program on investigative interviewing, where you will gain advanced, multi-dimensional techniques to gather accurate and context-driven information. Enhance your skills in understanding human behavior, memory management, and advanced interviewing methods, all while improving your empathy and communication capabilities.


PROGRAM HIGHLIGHTS

  • GAIN a comprehensive understanding of advanced interviewing techniques to gather accurate and reliable information
  • EXPLORE the psychological and neuro-scientific principles that influence human behavior and memory during interviews
  • ENHANCE skills in managing sensitive conversations with empathy and professionalism
  • DEVELOP strategies for identifying and addressing deception during interviews
  • APPLY cognitive interviewing techniques to improve the accuracy of witness and victim testimonies
  • UTILIZE multi-level profiling to tailor interviewing approaches to individual interviewees
  • MASTER memory management techniques to facilitate the recall of crucial information
  • IMPLEMENT effective elicitation methods to obtain detailed and context-driven responses
  • RECOGNIZE and address potential false testimonies with confidence and accuracy

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Leveraging ChatGPT in Risk Management and Internal Audit (13 August 2025) The Gardens Hotel, Kuala Lumpur

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OVERVIEW How will risk management and internal audit professionals leverage its capabilities and address its risks? “Risk Management and Internal Audit professionals have been talking about Chat GPT. Many are curious about how it can enhance risk management and internal audit work, be it risk assessment or report writing. If you haven’t heard of it, where have you been ?" As technology continues to evolve, risk management & internal audit professionals are constantly on the lookout to implement new tools to improve the efficiency of their work . The incorporation of Artificial Intelligence (AI) tools, such as ChatGPT, has the potential to bring about huge benefits to the industry. ChatGPT represents a prime example of AI technology that warrants close monitoring in the coming year as its many benefits continue to unfold. Before diving into the opportunities and risks of using ChatGPT in the audit process, it is important to understand what we are dealing with. ChatGPT is essentially language model developed by OpenAI. It has been trained on vast amounts of data and is able to understand and respond to human language to complete various language-based tasks. For example: answering questions, writing, researching & summarizing information. ChatGPT is a great tool that can assist day-to-day risk management & internal audit work. Nevertheless, it is crucial to acknowledge its limitations and maintain professional scepticism when using it. By incorporating appropriate safeguards, ChatGPT can increasingly support risk management & internal audit functions, resource optimization, and knowledge development. Favourite Asked Questions: • How can risk management & internal audit professionals leverage ChatGPT? • What are ChatGPT’s limitations? • What are the risks of using ChatGPT in risk management & internal audit work? • Should risk management & internal audit professionals be concerned that ChatGPT would replace them in their organisations? The new language technology is a big leap forward, but are you ready to take advantage of its rapid development and leverage its capabilities and address its risks? Our 1 Day Practical Application of ChatGPT in Risk Management and Internal Audit course provides participants with a focused understanding of how ChatGPT, a cutting-edge language model, can be effectively used in risk management and internal audit processes . There will be mini lectures, interactive discussions and practical exercises using ChatGPT for risks and internal audit tasks. SIGN UP with us if you are MAD enough. MAD stands for “ Making a Difference ” if your organization wants your employees to gain the knowledge and skills required to integrate ChatGPT into their risk management and internal audit functions, optimising decision-making and enhancing overall effectiveness.